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Ahmad Al Hamed, Sr. Full Stack Developer and RPA Solution Architecture

Ahmad Al Hamed

Sr. Full Stack Developer and RPA Solution Architecture ·Cubic-Art Technologies

United Arab Emirates

Bachelor's degree, Software Engineering

Work experience

Total years of experience: 15 years, 0 months

Sr. Full Stack Developer and RPA Solution Architecture

December 2018 - Present

Cubic-Art Technologies

Abu Dhabi, United Arab Emirates

December 2018 - Present

• Developed RPA solution for Tadweer government client (First RPA solution in Abu Dhabi).
• Developed RPA POC for AFZA government client (communicating with 2 government entities systems).
• Design and develop flexible and well-structured front and back end architecture for web applications, ensuring the responsiveness of applications.
• Build the front-end of applications through appealing visual design, develop well-functioning databases and applications, write effective APIs, test application for responsiveness and efficiency, and troubleshoot, debug and upgrade software.
• Build features and applications with a mobile responsive design; build security and data protection settings.
• Deal with TFS 2012, TFS 2015, DevOps to manage tasks and reported bugs.
• Define, design and deploy RPA architectural solutions for clients; understand their business requirements and document them for RPA developers to deploy the automation projects in an optimal manner.
• Analyze client processes, identify RPA opportunities, recommend RPA approach and strategy based on analysis and client RPA maturity, and assist Project Manager to ensure smooth delivery of the RPA solution.
• Assess automation opportunity from technical perspective, and design and architect the solution, ensuring the product/solution architecture is scalable and extensible.
• Deal with SRS, TDD documents to understand business and convert it to functional automated solution.
• Define complexity of the process in terms of Robotic Process Automation delivery.
• Drive the adoption of best practices around coding, design, quality and performance; constantly upgrading the product with evolving technology and customer requirements.
• Provide pre-sales support to the sales team during RFI/RFP and PoC stages, including drafting of RFI/RFP responses.
• Outsource to multi government clients, support then in creating RFPs, process automation requirements, proposals evaluation as well as applying ISO 20000 and ISO 27000.

Company industry:
IT Services
Job role:
Information Technology

SharePoint Consultant

March 2016 - November 2018

Cubic-Art Technologies

Abu Dhabi, United Arab Emirates

March 2016 - November 2018

• Outsourced to various government client to help them digitalize their processes by creating RFPs, selecting proper vendor, re-engineering processes, managing projects execution and handover to entity management.
• Participated in large, mid-size and small Microsoft SharePoint consulting and development projects; designed, developed, tested and deployed custom SharePoint solutions.
• Researched the system and technical environment needs, defined the scope, plans and deliverables regarding the assigned projects, collected and analyzed technical and user requirements, translated into programmable solutions and ensured that the identified solutions meet consumer expectations and needs.
• Worked together with Sales and Service Delivery teams to define the milestones, deadlines and scope of client projects; provided presales support to the sales team to put together proposals for clients.

Company industry:
IT Services
Job role:
Information Technology

Sr. Technical Support Specialist

June 2013 - January 2016

Cubic-Art Technologies

Abu Dhabi, United Arab Emirates

June 2013 - January 2016

• Provided technical assistance to company staff or clients with technology-related issues by understanding the issue and its cause, solving the problem and explaining the problem to the staff member or client.
• Handled reported technical issues via phone, email, ticketing system and face to face/in person; efficiently troubleshot and resolved system issues escalated from users with a high success rate.
• Installed and configured new systems, supported the roll-out of new applications, set up new users' accounts/ profiles and dealt with password issues.
• Assisted sales team with POCs, demos, and presentation; maintained Service Level Agreements (SLAs) of products and solutions and implemented ITIL Processes.

Company industry:
IT Services
Job role:
Information Technology

Software Developer

October 2012 - June 2013

Cubic-Art Technologies

Abu Dhabi, United Arab Emirates

October 2012 - June 2013

• Performed full lifecycle software development including requirements gathering, project scope, coding, testing, database administration as well as detecting and fixing bugs.
• Architected/developed new applications and made modifications in the architecture of existing application based on new security, network or business requirements.
• Understood business/customers’ needs, translated them into requirements and accordingly developed system/solution.
• Produced well-organized, optimized and documented source code; managed debugging of existing source code.
• Rendered technical assistance to deploy and support software solution; ensured all new software functions smoothly across various programs and platforms.
• Tested and maintained software products/web applications to ensure strong functionality and optimization.
• Ensured system/software is up-to-date with latest technologies and trained users to use new/modified system.

Company industry:
IT Services
Job role:
Information Technology

Software Developer

May 2011 - October 2012

Primus CNS

Amman, Jordan

May 2011 - October 2012

Company industry:
IT Services
Job role:
Information Technology

Education

Isra University

January 2010

January 2010

Bachelor's degree, Software Engineering

Jordan

Skills

User Acceptance Testing
Expert
User Acceptance Testing
Expert
Business Analysis
Expert
Business Analysis
Expert
System Design
Expert
System Design
Expert
Solution Architecture
Expert
Solution Architecture
Expert
Project Management
Expert
Project Management
Expert
SharePoint Development
Expert
SharePoint Development
Expert
Workflow Engines: K2, NINTEX, Workflow.NET, SharePoint Workflow Manager.
Expert
Workflow Engines: K2, NINTEX, Workflow.NET, SharePoint Workflow Manager.
Expert
Team/People Management
Expert
Team/People Management
Expert
Process Re-engineering
Expert
Process Re-engineering
Expert
Customer Interaction
Expert
Customer Interaction
Expert
SharePoint Development and Administration: SharePoint Server 2019, 2016, 2013.
Expert
SharePoint Development and Administration: SharePoint Server 2019, 2016, 2013.
Expert
Proposal Creation
Expert
Proposal Creation
Expert
Project Management Tools and Methodologies: MS Project, Live Plan and Agile
Expert
Project Management Tools and Methodologies: MS Project, Live Plan and Agile
Expert
SLA Management
Expert
SLA Management
Expert
Programming Languages: C# .NET
Expert
Programming Languages: C# .NET
Expert
Developing Data Model layer using Entity Framework (EF)& calling Data Model Layer using LINQ-Entity
Expert
Developing Data Model layer using Entity Framework (EF)& calling Data Model Layer using LINQ-Entity
Expert
Object Oriented Programming (OOP) model
Expert
Object Oriented Programming (OOP) model
Expert
Front-end Development: HTML5, JavaScript, CSS3, jQuery, Bootstrap Framework, AJAX.
Expert
Front-end Development: HTML5, JavaScript, CSS3, jQuery, Bootstrap Framework, AJAX.
Expert
Content Management Systems (CMS) Tools: N2 CMS, Cub-Pro CMS.
Expert
Content Management Systems (CMS) Tools: N2 CMS, Cub-Pro CMS.
Expert
Service Desk and Support Services Tools: KAYAKO Help desk, basic Manage Engine knowledge
Expert
Service Desk and Support Services Tools: KAYAKO Help desk, basic Manage Engine knowledge
Expert
Full Stack Development
Expert
Full Stack Development
Expert
RPA Development
Expert
RPA Development
Expert
POCs development
Expert
POCs development
Expert
Robotic Process Automation (RPA) Tools: UiPath
Expert
Robotic Process Automation (RPA) Tools: UiPath
Expert
Design Patterns using Model-View-Presenter (MVP), Model-View-View Model MVVM, and Repository Pattern
Expert
Design Patterns using Model-View-Presenter (MVP), Model-View-View Model MVVM, and Repository Pattern
Expert
DevOps
Expert
DevOps
Expert
RFI/RFP Responses
Expert
RFI/RFP Responses
Expert
Web Development
Expert
Web Development
Expert
C#
Expert
C#
Expert
SharePoint
Expert
SharePoint
Expert
ASP.NET MVC
Expert
ASP.NET MVC
Expert
JavaScript
Expert
JavaScript
Expert

Languages

Arabic
Expert
English
Expert

Training and Certifications

Certifications
Microsoft Certified Professional (MCP) – SharePoint Development
RPA Solution Architect (UiPath)
RPA Advance Developer

Training
Robotic Process Automation (RPA)
UiPath
Mar 2019
ASP.NET Core MVC 2.0.
Abu Dhabi, UAE
Jan 2019

Hobbies

  • Exploring New Technologies
  • Swimming