SME's Relationship Manager
tamweelcom
مجموع سنوات الخبرة :16 years, 5 أشهر
• Achieving set objectives by proactively managing relationship with existing and developing/building relationships with new SME Clients.
• Enhancing the marketing process for credit facilities (Up-Selling) and coordinate with other SBU ‘s (Cross Selling).
• Improving the profitability of SME portfolio.
• Ensure the implementation of marketing strategy within the SME section.
• Identify existing and potential key SME Clients and define their needs.
• Manage SME Clients relationships in a way to achieve set targets.
• Ensure the implementation of marketing strategy within the SME section.
• Identify existing and potential key SME Clients and define their needs.
• Manage SME Clients relationships in a way to achieve set targets.
• Maximize the up-selling and cross-selling of other SBU’ s products and services.
• Identify new products and services to meet Client’s requirements and needs.
• Ensure steadiness and growth for both Credit Facilities and Deposits portfolio’s (simultaneous Growth).
• Oversee the state of the clients to ensure their solvency.
• Liaise with segments to provide high quality service levels and ensure adequate turnaround times.
• Collect all required documents to make a credit decision.
• Implementing field visits to SME clients.
• Follow up clients’ complaints, and service recovery process.
• Review and recommend credit requests to ensure adherence to credit policies, and appropriate risk-return propositions.
• Achieving growth and hitting sales targets by successfully managing
the sales team.
• Designing and implementing a strategic sales plan that expands
company’s customer base and ensure it’s strong presence.
• Managing recruiting, objectives setting, coaching and performance
monitoring of sales representatives.
• Self generating new ideas and capable of closure on
existing/outstanding issues.
• Careful planning to identify and manage unit goals.
• Implementing tools and systems to manage time, activities and desired
results.
• Implementing training programs to support skill development and
competence.
• Leading and motivating the team members.
• Recruit and retention of sales agents.
• Setting out relevant plans for the unit.
• Achieving growth and hitting sales targets by successfully managing
the sales team.
• Designing and implementing a strategic sales plan that expands
company’s customer base and ensure it’s strong presence.
• Managing recruiting, objectives setting, coaching and performance
monitoring of sales representatives.
• Self generating new ideas and capable of closure on
existing/outstanding issues.
• Careful planning to identify and manage unit goals.
• Implementing tools and systems to manage time, activities and desired
results.
• Implementing training programs to support skill development and
competence.
• Leading and motivating the team members.
• Recruit and retention of sales agents.
• Setting out relevant plans for the unit.
•Keep abreast of changes in the standards, technologies or methodologies.
•Carry out administrative functions.
• Risk assessment and risk management.
•Give direction and guidanc.
•Coach and mentor team members.
•Review assignments for accuracy and quality
•Delegate responsibilities.
•Coordinate application of software releases.
•Develop and execute company policie.
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