ahmad alrouh, Manager

ahmad alrouh

Manager

Keif Restaurant

Location
United Arab Emirates - Dubai
Education
High school or equivalent, Business Administration
Experience
8 years, 8 Months

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Work Experience

Total years of experience :8 years, 8 Months

Manager at Keif Restaurant
  • United Arab Emirates - Dubai
  • January 2023 to January 2024

- Coordinating daily restaurant management operations, such as staff, service, and food quality
- Delivering superior customer service and satisfaction, and responding to customer complaints and issues
- Creating and implementing sales and marketing strategies, such as promotions, loyalty programs, and online presence
- Developing and maintaining budgets, inventory, and payroll, and optimizing costs and profits
- Ensuring compliance with sanitation and safety regulations, and managing the restaurant's image and reputation

Operation Manager at PBF
  • United Arab Emirates
  • August 2018 to January 2022

InternationalRestaurant
Tasks
Food Quality Monitoring: The Quality Assurance Oficer inspects and monitors the quality of the food used in the restaurant to ensure its quality and compliance with health and safety standards. Team Management: Hiring, training, and directing restaurant staf, including waitstaf, chefs, and supervisors, and ensuring their efective performance according to required standards. Daily Operations: including menu preparation, order preparation, meal service, and overall organization of service. Menu Development: Improving and developing menus to meet customer preferences and achieve diversity and appeal. Inventory Management: Monitoring inventory levels, eficiently redistributing food and beverage items to avoid waste, and ensuring the availability of necessary supplies. Customer Relations: Interacting with customers, listening to their feedback, and resolving their issues to ensure their satisfaction and repeat business. Sales Monitoring: Analyzing sales performance and identifying opportunities to increase revenue.

Manager at Fun planet
  • Lebanon - Beirut
  • January 2014 to January 2018

- Planning and organizing menus, events, and promotions
- Evaluating and improving the quality of food, service, and ambiance
- Communicating and collaborating with suppliers, vendors, and partners
- Ensuring the security and safety of the restaurant, staff, and customers
- Keeping up with industry trends and best practice

Education

High school or equivalent, Business Administration
  • at Damascus University
  • April 2014

Specialties & Skills

MANAGEMENT
OPERATIONS
TEAM MANAGEMENT
QUALITY ASSURANCE
FOOD QUALITY
SAFETY STANDARDS
SWIFT (PROGRAMMING LANGUAGE)
INVENTORY MANAGEMENT
PROBLEM SOLVING

Social Profiles

Personal Website
Personal Website

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Languages

English
Expert
Arabic
Native Speaker