Ahmad Alshami, IT FIELD SUPPORT TECHNICIAN

Ahmad Alshami

IT FIELD SUPPORT TECHNICIAN

Jeddah Cables Company

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, BACHELOR OF SCIENCE (B.S.) IN MANAGEMENT OF INFORMATION SYSTEMS
Experience
3 years, 9 Months

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Work Experience

Total years of experience :3 years, 9 Months

IT FIELD SUPPORT TECHNICIAN at Jeddah Cables Company
  • Saudi Arabia
  • My current job since September 2020

Developed my technical skills in various areas such as: Networking, cloud computing, cybersecurity, CCTV, software and hardware management and maintenance.
•Provided onsite and remote technical support to users.
•Contributed in assits management and HR software support.
•Installed and configured networking devices .
•Controlled networking devices through Fortigate.
•Server room maintenance and management.
•Communicating with suppliers and proceesing purchase requests through ERP system. Communicating with telecommunication providers to provide and maintain company mobile, telephone, and
•internet lines.

Education

Bachelor's degree, BACHELOR OF SCIENCE (B.S.) IN MANAGEMENT OF INFORMATION SYSTEMS
  • at University of Business and Technology
  • December 2019

Specialties & Skills

CLOSED-CIRCUIT TELEVISION SYSTEMS (CCTV)
MANAGEMENT
CLOUD COMPUTING
MFG/PRO (ERP)
TECHNICAL SUPPORT
TELECOMMUNICATIONS
COMMUNICATIONS
FILE MANAGEMENT
INSTALLATION
SERVICE DESK

Languages

English
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Arabic
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French
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