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Ahmad Alsouqi, customer care

Ahmad Alsouqi

customer care·Crystel

Jordan

Bachelor's degree, mis

Work experience

Total years of experience: 10 years, 10 months

customer care

April 2019 - Present

Crystel

Jordan

April 2019 - Present

contact center

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Logistics support

April 2022 - Present

Crystel

Amman, Jordan

April 2022 - Present

متابعة حسابات المندوبين و حل مشاكلهم و إتخاذ الإجراء المناسب في حال كان هناك اي مشكله

Company industry:
Telecommunications
Job role:
Administration

freelancer: elevator sales and installation

September 2016 - Present

denver

Jordan

September 2016 - Present

sales and installation elevator

Company industry:
Sales Outsourcing
Job role:
Sales

Sales & cashier

January 2016 - September 2016

Whsmith

Amman, Jordan

January 2016 - September 2016

Sales & cashier with whsmith in airport

Company industry:
Primary, Prep, & Secondary School
Job role:
Sales

Contact centre /part time

April 2015 - July 2015

شركة أرامكس

Amman, Jordan

April 2015 - July 2015

Talking to customers and take information about them to send credit card and pen code

Company industry:
Utilities
Job role:
Support Services

Education

alzaytona university

June 2015

June 2015

Bachelor's degree, mis

Jordan

GPA (percentage): 71.6%

GPA (percentage): 71.6%

Graduated good grade

Skills

Communication Skills

Expert

Working Under Pressure

Expert

Fast Learning

Expert

Teamwork

Expert

Outlook

Expert

Talking to people very good

Expert

Excel

Intermediate

Outlook

Expert

working under pressure

Expert

team working

Expert

excellent communication skills

Expert

very good command in English and excellent command in Arabic

Expert

quick learner

Expert

Communication Skills

Expert

Working Under Pressure

Expert

Fast Learning

Expert

Teamwork

Expert

Outlook

Expert

Languages

English

Intermediate

Arabic

Expert

Training and Certifications

Training
operation / inbound and banking
training for university
Jul 2015

Hobbies and interests

learning

I'm keen on ongoing learning and I'm always working to improve my skills

about my self

i'm a 25 years old candidate who is looking forward to help in maintaining excellent customer care service at any process i'm interacted with. i have excellent communication skills and i have a responsible experience as a call center agent. i believe that i will add value to the organization by providing my energy skills and motivation to the work place.