sales engineer
smart choice for insulation and building material
Total des années d'expérience :10 years, 3 Mois
s Customer Service Coordinator:
● Interface with customers and sales representatives to handle both pre-sales and post-sales service functions.
● Provide outstanding customer service to improve customer satisfaction and relationship.
● Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner assist in marketing activities and inventory control maintenance.
● Assist in product purchasing and order fulfillment activities such as taking orders, giving pricing information, determining appropriate shipping methods, routes and rates, etc.
● Assessing the product specifications and testing them with customer requirements.
● Setting objectives for quality assurance compliance for achieving the targets.
● Planning & implementing performance improvement and quality assurance programs
● Ensuring product compliance with legal and quality standards
● Guiding production staff about the quality measures
● Understanding, assessing, performing the tests and procedures, and investigating the product modifications.
● Preparing administration and technical systems reports.
● Preparing report about the progress and requirements to the management.
● Managing the staff schedules and requirement
• Project evaluation and feasibility study.
• Site engineer work as supervising of material and human recourses.
• Checking plans, drawings and quantities for accuracy of calculation.
• Preparing reports.
• Overseeing quality control and safety matter in
• Review contracts and drawings for producing