Chief commercial Officer (CCO)
Rasn Development Co. FMCG
Total des années d'expérience :10 years, 7 Mois
• Developing and implementing strategic plans, Create and execute comprehensive strategies to drive business growth, increase revenue, and enhance market presence. This involves analyzing market trends, identifying opportunities, and setting clear objectives.
• Sales and business development, Lead the sales team in identifying and pursuing new business opportunities, securing key partnerships, and expanding the customer base. Develop and maintain relationships with key clients, negotiate contracts, and ensure customer satisfaction.
• Operations management, Oversee and optimize operational processes to enhance efficiency and effectiveness. This includes streamlining workflows, implementing performance metrics, and ensuring alignment across departments to achieve organizational goals.
• Team leadership and management, Build and lead a high-performing cross-functional team. Provide guidance, mentorship, and support to team members, fostering a collaborative and results-driven culture. Set performance targets, conduct performance evaluations, and identify and address skill gaps.
• Financial management: Develop and manage budgets, forecasts, and financial plans to achieve revenue and profitability targets. Monitor financial performance, identify areas of improvement, and implement cost-control measures.
• Market analysis and strategy, conduct market research and analysis to identify emerging trends, competitive landscape, and customer needs. Utilize insights to develop effective marketing strategies, product positioning, and pricing strategies.
• Stakeholder management, Build and maintain strong relationships with stakeholders, including clients, partners, investors, and internal executives. Collaborate with various stakeholders to align business objectives, address challenges, and drive mutually beneficial outcomes.
• Risk management and compliance, Identify and mitigate risks associated with business operations, legal and regulatory compliance, and data privacy. Implement appropriate measures to ensure adherence to industry regulations and standards.
• Reporting and communication, Prepare and present regular reports to executive leadership, providing updates on key metrics, performance, and strategic initiatives. Communicate effectively with internal and external stakeholders, representing the organization's commercial interests.
• Continuous improvement, Stay abreast of industry trends, best practices, and technological advancements. Continuously seek opportunities to enhance processes, innovate new strategies, and drive operational excellence.
• Sales Strategy Development, Develop and implement the overall sales strategy and business development plans aligned with the company’s goals and objectives. Identify new market opportunities, target segments, and potential partners to drive revenue growth and expand the customer base.
• Relationship Building and Networking: Build and maintain strong relationships with key clients, strategic partners, and industry influencers. Attend industry events, conferences, and trade shows to network and establish connections that can lead to business opportunities.
• Business Development: Identify and pursue new business opportunities, including strategic partnerships, alliances, and joint ventures. Conduct market research and analysis to identify potential target markets, assess competition, and develop go-to-market strategies.
• Sales Team Management: Lead and manage the sales team, including setting sales targets, providing guidance and coaching, and conducting performance evaluations. Foster a high-performance culture, motivate the team, and ensure collaboration across departments to achieve sales objectives.
• Sales Forecasting and Reporting: Develop and maintain accurate sales forecasts, monitor sales performance against targets, and generate regular reports for senior management. Analyze sales data and market trends to identify areas for improvement and make informed decisions.
• Contract Negotiation and Deal Closing: Oversee contract negotiations and deal closing activities with key clients and partners. Work closely with legal and finance teams to ensure contracts are favorable, compliant, and aligned with the company's objectives.
• Setting sales targets, establishing clear and ambitious sales targets for the sales team to achieve and exceed. Align targets with company objectives and market potential.
• Sales strategy development, Creating and implementing effective sales strategies to drive revenue growth and market penetration. This includes identifying target markets, segments, and key accounts, as well as developing pricing strategies and sales tactics.
• Team management and coaching, Leading and managing the sales team, providing guidance, coaching, and support to maximize their performance. Setting individual and team goals, conducting performance evaluations, and fostering a positive and motivated sales culture.
• Sales forecasting and planning, analyzing market trends, customer demand, and historical sales data to forecast future sales and plan resource allocation. Developing sales budgets, targets, and action plans to achieve sales objectives.
• Relationship building and customer management, Cultivating strong relationships with key customers and strategic partners. Conducting regular customer visits, negotiations, and account management activities to ensure customer satisfaction, loyalty, and repeat business.
• Sales performance monitoring and analysis, Monitoring sales metrics, key performance indicators (KPIs), and sales pipeline to assess individual and team performance. Analyzing sales data, identifying trends, and implementing corrective actions to meet or exceed sales targets.
• Office coordination: Manage day-to-day administrative tasks such as answering calls, responding to emails, scheduling meetings, and maintaining office supplies. Ensure smooth operations of the office and act as a point of contact for internal and external stakeholders
• Documentation and record-keeping: Maintain accurate and organized documentation related to telecom operations, including contracts, agreements, and customer records. Ensure confidentiality and compliance with data protection regulations.
• Invoice processing and expense management: Assist with processing invoices, verifying accuracy, and ensuring timely payments. Manage expense reports, reconcile receipts, and adhere to company policies and procedures.
• Customer support and coordination: Provide administrative support to the customer service team, including handling customer inquiries, resolving issues, and coordinating with other departments to ensure timely and satisfactory resolution.
• Project coordination: Assist in coordinating telecom projects by scheduling meetings, tracking project progress, and maintaining project documentation. Collaborate with cross-functional teams to ensure project timelines and deliverables are met.
• Database management: Maintain and update telecom-related databases, including customer information, service contracts, and equipment inventory. Ensure data accuracy and generate reports as needed to support decision-making and operations.