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أحمد شوابكة, English teacher

أحمد شوابكة

English teacher·Government Sector

Jordan

Bachelor's degree, German and English languages

Work experience

Total years of experience: 5 years, 4 months

English teacher

January 2026 - May 2026

Government Sector

Madaba, Jordan

January 2026 - May 2026

Company industry:
Public Administration
Job role:
Teaching and Academics

Customer service

January 2025 - January 2026

Cs mena

Amman, Jordan

January 2025 - January 2026

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Owner & Manager

March 2024 - January 2026

PC_ShopAcc

Madaba, Jordan

March 2024 - January 2026

• Served 50+ customers, including 5 German clients in Jordan, by providing
computer and laptop hardware and accessories.
Company industry:
Sales Outsourcing

Co-Founder, Branch Manager & IT Support

January 2015 - January 2018

Malameh Link (Family Business – Phones, Laptops &Accessories)

Madaba, Jordan

January 2015 - January 2018

• Performed software maintenance and support on 100+ computers, including
installations, updates, and troubleshooting.
• Handled over 100 customer inquiries, providing guidance and after-sales
support.
• Helped manage inventory of 200+ products and coordinated product
deliveries.
• Promoted products on 3 social media platforms, attracting new clients and
increasing sales.
• Developed strong skills in leadership, customer service, technical support, and
sales, while balancing multiple responsibilities
Company industry:
Retail & Wholesale

Education

The University ofJordan

September 2025

September 2025

Bachelor's degree, German and English languages

Jordan

The University ofJordan

September 2025

September 2025

Bachelor's degree, German

Jordan

Skills

BUSINESS PRESENTATIONS

Intermediate

COMMUNICATIONS

Intermediate

COMPUTER HARDWARE

Intermediate

COMPUTER LITERACY

Intermediate

CUSTOMER SERVICE

Intermediate

INVENTORY CONTROL

Intermediate

PRICING STRATEGIES

Intermediate

QUICK LEARNING

Intermediate

SALES

Intermediate

SOCIAL MEDIA

Intermediate

Teamwork

Intermediate

DIGITAL MARKETING

Intermediate

ENTREPRENEURSHIP

Intermediate

Microsoft Office

Intermediate

Marketing

Intermediate

Languages

German

Beginner

English

Beginner

Arabic

Beginner

Trainings and Certifications

Certifications

Principles of Human Resources Management

Customer Service: Foundational Skills

Customer Service: Foundational Skills