Ahmad Dakhlallah, IT Engineer

Ahmad Dakhlallah

IT Engineer

Bigo

Location
Jordan - Amman
Education
Bachelor's degree, Telecommunications Engineering
Experience
6 years, 7 Months

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Work Experience

Total years of experience :6 years, 7 Months

IT Engineer at Bigo
  • Jordan - Amman
  • My current job since August 2023

- IT Support.
- IT Assets management system for thousands of devices.
- Do onboarding process for new joiners average 10-15 per month.
- Submit request include model and quantity to purchase IT assets.
- New branch site setup all IT related.
- Access Door management \{fingerprint\}
- CCTV Management
- remote IT support for oversea users

it support associate Engineer at Bigo
  • Jordan - Amman
  • February 2021 to August 2023

- IT Support.
- IT Assets management system for thousands of devices.
- Do onboarding process for new joiners average 10-15 per month.
- Submit request include model and quantity to purchase IT assets.
- New branch site setup all IT related.
- Access Door management \{fingerprint\}
- CCTV Management
- remote IT support for oversea users

head of information technology at Jordinvest
  • Jordan - Amman
  • November 2017 to February 2021

My Main Responsibility:

• Computer Networks: VLAN switching and routing.
• Firewall Configuration: Access Control List, Port Forward and Public IP Route.
• Active Directory: Mange and create users and mange Policies.
• Access Points: install, configure and test Aruba and Cisco APs.
• Office 365: Emails admin, Share Point, Work Flow and manage Licenses.
• IP Telephony Avaya: Manage local IP Telephony System.
• Network Attach Storage (Synology): map users to authorized shared folder, DHCP.
• Backup all data from servers.
• Camera System: Configure cameras networks videos and Recording.
• Procurement Committee: buy required items for company.
• Domains and Hosting: manage websites and domains of company.
• Help Desk: Configure Printers, solve employee’s computers problems.
• Access Control Card System: create and manage employee’s cards with authorized doors and parking barriers.

Education

Bachelor's degree, Telecommunications Engineering
  • at Yarmouk University
  • July 2017

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Specialties & Skills

IT Asset Management
IT Technical Support
Information Technology
Networks
Online Researcher
ANALYTICAL SKILLS
IP Telephony
COMPUTER NETWORKING
Microsoft Servers
programming
Active Directory
PC Networking
windows support
Technical Support
office 365 admin
cctv management
System Administration
server admin
Windows Server
IT Technical Support
Desktop Support
Installation
Microsoft Office
Computer Hardware Troubleshooting
Windows Network Administration

Languages

Arabic
Expert
English
Expert

Training and Certifications

CCNA (Training)
Training Institute:
Cisco Jordan University of science and Technology
Date Attended:
June 2016
Duration:
264 hours