Travel Consultant Or Tours Consultant
Holidayme
Total des années d'expérience :15 years, 2 Mois
Adventure travel and tourism 2013 - Present
Senior Travel Consultant
• Responsible for providing detailed travel information to customers and deal with customer queries in relation to holiday packages.
• Responsible for booking individual /corporate travel reservations (air, car, hotel, Cruises, Tickets, Travel Insurance etc)
• Promote the acceptance of fares, rates and suppliers that match the client's travel program policies and negotiate contracts.
• Ensure compliance with client's corporate travel policies
• Found Cruise deals and negotiated travel deals with cruise Line.
• Trained new cruise agents and supervised a small staff
• Responsible for ALL requests that received from client /agent, preparing ALL kind of cruise packages including, ticketing, taking phone calls for changes and special requests.
• Responsible for providing detailed about ALL information for ships, Cruise line, Deck, Land and deal with customer queries in relation to holiday packages.
• Answers inbound calls and responded to client email
• Secured passports photos and traveler's checks for client
• Assisted with the planning of trip itineraries
• Handled all travel arrangements for clients
• Researched and collected information about life style and traditions. • Created customer information and implemented accounting issues. Educations and Qualifications: • 2004-2008 - B.SC in Marketing from Yarmouk University. Good (71.5)
• 2003-2004 - Secondary School -Literary Branch - Very good (82.00) • Certificate in English courses and Continuing education classes in British council.