Country Operation Manager
LSC
Total des années d'expérience :27 years, 0 Mois
Setting forth a comprehensive strategy for the transportation department that aligned with corporate main objectives and goals.
Performing strategic planning in line with the company vision.
Driving assumptions and inputs for department operating budget and profit plans with finance and budget department and monitoring the achievement of the profit plam.
Monitoring overall department performance with relevant KPIs and other relevant performance measurement methodologies.
Overseeing and monitoring the department individual projects by providing guidance and insight to the project manager and their staff.
Operating Toyota spare parts distribution for Western and Central provinces
Handling a dedicated fleet for Saudi Airlines both projects (Internal & External Fleet)
More than 50 dedicated staff and assigning their duties as per job requirements.
Solving the problem at SPOT and arranging replacements
Dealing with customer's complaints, claims, billing, payments, and staff requirements.
Maintaining efficient and on-time customer services
Maintaining good relations between management and customers.
Organized and allocated fleet per region
Followed up the purchase of 500 trucks & 300 Trailers to ensure they are delivered on time
Recruitment & Physical Test for 200 Drivers from 4 countries
Cost analysis structure of fleet maintenance
Worked on developing specific designs for Car Carriers, Multi-function flatbeds, LTL’s & Curtain Side trailers
Worked on the installation and operations of ERB & VTS system
Proposed, built the business case and worked on the build-up of the workshops & MSU in Riyadh & Jeddah and Dammam
Managing a 62 Million SR budget with an achievement of 5 % saving on bottom line
Managing the Central Operations and ensuring on time deliveries to Stores
Assigning Fleets to regions as per volumes forecasts
Improving Fleet Utilization through load planning and scheduling
Developing new Transport Structure to cater for expansion plans of business and fleet
Improve communication with customers to ensure optimal fleet cycle time
Run the fleet at the optimal cost with the best service level possible
Managing the operation and maintenance of the Panda Fleet.
Relocating under-utilized vehicles between regions
Ensuring minimal downtime of fleet over the entire year
Maintaining fleet data base and fleet numbering project
Worked on a proposal to install GPS system in trucks
Repairing non-operational trucks and putting them back on road with minimal cost
New design and involvement in building of boxes
Installation & setup of full workshop
Responsible for the full operation of a strategically located branch
Monitoring Daily sales and following up reports
Maintaining Job cards and controlling the process
Reception control of cars and high customer service maintained
Follow up with head office on a daily basis for changes in rates of parts
Monthly inventory of parts
Following up with team on the daily maintenance of the cars
Persuading customers about our service to take the job
Stock control as per sales forecast
Responsible for distribution of 270 trucks and their schedules across Lebanon
Implemented the shifts of employees
Supervised Operators and Equipment’s maintenance
Follow up spare parts purchasing for all the projects in Lebanon
Monthly Expenses report of equipment, petrol and working hours
Prepared salary and medical facilities for all operators and drivers