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ahmad elghazally, Trainer

ahmad elghazally

Trainer

ecco

Location
Egypt - Cairo
Education
Bachelor's degree,
Experience
13 years, 9 Months

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Work Experience

Total years of experience :13 years, 9 Months

Trainer at ecco
  • Egypt - Cairo
  • My current job since May 2012

Prepare a new trainees to be ready for supporting Customers and giving them Soft skills to know how to handle the customers

Customer Care Agent at vodafone
  • Egypt - Cairo
  • March 2011 to May 2012

handling the angry Customers, give the customer any peace of information they need, solving any problem to make the customers satisfied

agent at Mobinil company
  • Other
  • June 2009 to December 2009

handling the customers and provide them with any peace of information they need

Education

Bachelor's degree,
  • at جامعة القاهرة
  • August 2010

Specialties & Skills

Communication Skills
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Self Confidence
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Communication skills
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Languages

Arabic
Expert
English
Intermediate

Training and Certifications

Train of the trainer (Training)
Training Institute:
8 Gates Education
Date Attended:
September 2012
HR diplomat (Training)
Training Institute:
George mason University
Date Attended:
June 2011

Hobbies

  • playing Fotball