system analyest
Etisalat Misr
Total years of experience :7 years, 8 Months
Senior system analyst at Etisalat Misr, Responsible for
1- participate with the CRM solution team on providing impact analyses for business user requirements / product description
2- put the design for new requirement's impact on the systems owned by my team witch is
Risk applications (collection app, high usage app, corporate & consumer eligibility )
MNP (Mobile number portability)
3- participate with my team on the requirements implementation and insure that packages passed the unit test and delivered to testing team with minimal bugs according to IT objectives ans KPI
4- develop KPI that measure our systems
a- stability
b- performance
c- availability
and reporting them to my managers
5- periodically visits to our systems business users on their premises to naturally view their work routine using the systems and collect their pains and bottleneck to work on it and provide the enhancement that facilitate their work
work as outsource to Etisalat Misr company
1- develop many enterprise application
Customer Support System \[CSS\]
High usage Application
Collection application
Spoc incentive application
my role is java developer, i participated with team in designing and implementing 2 system, first was currency exchange system for Elmasrya for currency exchange company, the second is web application called Naqqab.com
it is customer supplier relation management
oracle developer, implementing E-Government system to KSA government