Computer Engineer
Amro Kamel Group
Total years of experience :9 years, 2 Months
Amro Kamel group:
1. Amro Kamel General Trading.
2. Limouge Tourism.
3. Stil Event Entertainment.
• Handling and managing the three companies.
• System Requirements Specification for all companies
• Design of IT infrastructure and system requirements
• Design and implement system networks.
• Upgrading, controlling and monitoring IT assets.
• System’s administration including LAN, LAN applications and WAN.
• Manage the server’s and maintain the main services.
• Technical support for hardware and software.
• Support the current and future IT needs for the business requirements.
• Manage any service agreements with external IT providers.
• Handle the disaster recovery for back up purposes.
• Make follow up to supplier regarding local purchase order.
• IT assets tracking and manage.
• Handle the Etisalat Server for the Limouge portal.
• Following up with the developer of the website and the portal of Limouge.
• Handle all the company’s website
• Handle the mail servers of all companies.
• Handle the AVAYA Server.
• Handle the backup System.
• Handle all the IT Reports.
• Handle all the IT Quotations.
• Handling & Supporting all company’s software such as (Payroll, BioStar, Quick Book, immigration system, police system).
• Reporting to the President.
• Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including networks, servers, time track devices (onsite and offsite).
• Computers, laptops, operating systems, hardware, software, and Ensure the stability, integrity and efficient operation of all systems.
• Ensure the secure operation of the computer systems, servers and network connections. This includes checking server logs.
• Checking latest virus definitions, running virus scans. Conducting network performance analysis, usage statistics and capacity planning for the data communication network facilities.
• Designing, implementing and managing recovery and data backup for servers, databases and operating systems.
• Monitor the network security and protect the IT infrastructure, and Performing IT security investigation, audit tracking and reporting.
• Administrating and trouble-shooting the network infrastructure including WAN connection and wireless infrastructure.
• Well versed in Implementing, Managing and Maintaining a Microsoft Windows Server Network Infrastructure including Active Directory, Group Policy, VPN, DNS, DHCP, IP-Addressing,
Plan to offer Remote-Assistance to Client computers, file replications, Installing and configuring File and Print Servers.
• Knowledge in Windows XP \ 7 \8 \ vista \ 2003 Server\2008 Server\2012 Server.
• Active directory management, disk quota management.
• Managing technical support team which is responsible for infrastructure services on Microsoft Windows technology creating standard server build.
• Updating servers with latest service packs.
• Troubleshooting Active Directory replication problems.
• Creating standard process for group policy deployment.
• Active Directory users and group’s management.
• Distribute packages via Group policy across all the desktops and servers
Review and remediate software distribution failures and to eliminate the problems that cause those failures.
• Design and implement a mechanism for handing on-off technical issues to other technical teams for resolution.
Troubleshoot Windows Servers and streamlining the user policy.
• Managing User accounts using Active Directory.
• Installing and configuring RAS (Remote Access Services).
• Installing and configuring new hardware/software. Troubleshooting any reported problems.
• Configuring, maintaining and troubleshooting IP Network.
• Diagnosing and rectifying the Network problems.
• Router Configuration.
LAN Switch Configuration.
• Computers sales and troubleshooting (hardware & Software).
• Maintaining of data safety & backup system
• Plan & conduct trainings for users on LAN operations, procedures & provide desktop support.
• Installation and designed of Wi-Fi network.
• Develop and implement successful marketing plan.
• Support customers with after sale services.
• Handle day to day accounting tasks.