IT Director
community college of qatar
مجموع سنوات الخبرة :25 years, 6 أشهر
• A founding member of the original team of the Community College of Qatar.
• Participate in the planning, designing, implementation, and evaluation of a comprehensive information technology services department.
• Lead the planning and implementation of Banner Student Information System including the hardware infrastructure and application
• Work with executive team to develop and implement strategic plans and college goals and initiatives and create associated policies and procedures to meet the college mission and goals
• Oversee college accounts, sites, staff, operations, and contracts.
• Recruit, hire, train, and develop corporate IT staff.
• Work closely with the college CIO to execute IT plans and to develop college leads, contacts, presentations, and proposal packages.
• Work with third party vendors to ensure the college name and brand is listed and recognized globally.
• Oversee the implementation of technology innovation and integration programs at the college
• Chaired multiple college committees to ensure business continuity, efficient running and to ensure communications channels are open and running between the different departments.
• Oversee staff development program and manage and conduct performance reviews.
• Ensure quality control and Helpdesk service.
• Participated in the college staff selection and orientation process.
• Participated in the designing and implemented new information systems department including state of the art data center in support of the Community College of Qatar strategic plan.
Responsible for planning and deploying new strategic business initiatives, streamlining business processes, systems integration, allowing data visibility across multiple functional departments; bringing together a single information rich platform for sales monitoring, sales forecasting, demand planning, purchasing, production scheduling, manufacturing, and distribution planning.
Compiled and published daily, monthly, and annual sales, inventory reports and operational performance data.
Implemented an Enterprise Resource planning system ERP, a KIT based manufacturing system, a radio frequency wireless warehouse management system, Demand Planning (DP) system and an E-commerce Electronic Data Interchange (EDI) system.
Procured and planned the implementation of a Manufacturing Resource Planning (MRP) system, a Product Life Cycle Management (PLM) system, and Voice over IP Telephony System under the Enterprise Management System Methodology and Content Management System
Lead a companywide disaster recovery and business continuity initiative allowing a maximum of four-hour downtime.
Transformed the IT infrastructure to a virtual environment with online and offsite backup in support of the disaster recovery and business continuity plan.
Upgraded the IT infrastructure and network design segregating data, video, and voice; in support of a video surveillance network and paving the way for the VOIP telephony system
Managed the project life cycle of Information Technology services through all phases of development and testing.
Developed project planning to include human and system resource estimation, process review, process documentation, and Information Technology tools training
Provided recommendations for departmental infrastructure, methods, and procedures
Evaluated and recommended automated tools and processes
Coordinated Quality Assurance testing of software changes to verify that changes conform to business and functional requirements
Developed a test strategy including writing the cases and test scripts using Word
Acted as a contributing team member for the system and integration projects from requirements gathering to post implementation support
Managed and executed user acceptance, volume, stress, and performance tests
Evaluated and implemented software tools for configuration management, process management, change management, version control, and quality assurance
Reviewed sales proposals and initial project scope documents for completeness, feasibility and impact
Gathered and analyzed functional, technical, and data requirements from the client and business partners for new projects, enhancements and production fixes.
Documented all of the detailed project requirements into the functional specification document
Revised and/or created new functional specifications for enhancements
Worked with the applications and systems groups, to document process flow models for the physical process design and systems integration
Reviewed results of data formats and logical mapping with both the client and trading partner to ensure it conformed to and supported their business requirements, as well as industry standards
Responsible for designing the process flow and the analysis of bringing the WEB IIE and the EXTRANET products to some clients and their business partners
Set up test plans and test scenarios, monitored and validate execution of those plans
Created and used test data to do functional, negative and regression testing for maps and scripts, with a primary role in end-to-end testing as the customer interface
Worked with customer support to identify the source of production errors
Developed the functional design for the project based on the project requirement
Developed and maintain the logical and physical process flows that show the detailed functional design for each process.
Identified data elements in comparison and the relationships of those data elements between each client and their business partner.
Identified data communications requirements and facilitated the establishment of data communication set- ups with the network team.
Designed, developed and implemented Electronic Data Interchange (EDI) for the organization using Informix 4GL, Informix SQL, and Korn shell scripting
Responsible for analyzing, supporting and delivering automating business
Implemented new software systems for the organization
Documented and created training manuals for the users
Analyzed, designed, developed, implemented and evaluated software solutions for the accounting department
Developed, supported and maintained the financial programs for the finance and accounting departments
Analyzed and optimized software and hardware solutions
Developed and enhanced financial applications as requested
Worked with the business users as well as internal IT resources
Responded to calls regarding existing applications and reports and supported as required
Responsible for bringing online banking to the organization and documenting their implementation for the business users
Instrumental in serving Acted as liaison with outside vendors
Provided evaluation and recommendations on new software’s as needed
Assisted in developing the Intranet site for the company