Customer Service
Nation hospital
Total years of experience :5 years, 5 Months
1- Coordinate meetings and events with the supervisor.
2- Translating from Arabic to English when needed in Events (Personal Task).
3- Being involved in the hospital events. (VIP patient, down syndrome patient).
4- Registering the patient information through the system.
5- Track the patient schedule, reminding of appointments and confirming it.
6- Provide full support to the patients.
7- Provide and assist the supervisor.
8- Guiding patients to the right doctor for diagnoses.
9- Acknowledge and help patients with complains and questions and keeping records of their comments and interactions.
10- Maintaining a positive and professional attitude toward the patients.
11- Processing insurance forms, transactions and requests for the patients.
12- Communicating and coordinating with colleagues as necessary.
13- Representing the hospital.
1- Maintain records (physical and electronic) and provide a track system of the employers files such as visas, IDs and insurance.
2- Book travel arrangements for the employers.
3- Write letters and emails on behalf of the owner.
4- Manage the appointments.
5- Helping in interviewing and coordinating for hiring.
6- Create and maintain budgets.
7- Coordinating with the owner as employers report to me and passing it to him.
8- Provide full financial information to the owner.
9- Summarizing the financial status by collecting information and preparing the balance sheet.
10- Backing up all the financial information.
11- Follow up with the payroll (Salaries).
12- Supervise all regular accounting processes such as journal entries plus monthly accounts closure.
13- Provide full support to the owner along with personal assisting support.
1- Present the product.
2- Answering questions regarding the product.
3- Discussing the prices related to the product.
4- Meeting or exceeding sales goals.
5- Preparing daily reports.
6- Promoting the company product.
7- Maintain client records.
1- Providing full support to the Vice president (Personal Assistant).
2- Scheduling appointments to the vice president.
3- Organize meetings within company personnel or meetings with visitors.
4- Provide support if the vice president not available by welcoming and answering visitors questions.
5- Arranging travels and car rental.
6- Being involved in events and planning for full support to the event, from catering, explaining information and coordinating.
7- Supervising and directing the process of obtaining residence visas, work permits, entry passes, MoL standard contracts, vehicle permits, airside driving permits, gate passes, equipment permits and any other documentation necessary for the deployment of staff to client’s premises.
8- Negotiating prices with service providers, suppliers and vendors and ensuring that quality service is delivered at all times.
9- Experience in managing the administrative team and ensuring development requirement are identified and implemented.
10- Coordinating activities by scheduling work assignments, setting priorities, and directing the work of subordinate employees.
11- Identifying staff development and training needs and ensures that training is obtained.
12- Maintain records, preparing reports, and composing correspondence relative to the work.
13- Establishing and maintaining record-keeping procedures are in accordance with the rules and regulations set forth, and that they are relevant accessible and current.
14- Developing documents comprising guide to how main tasks of the department are performed.
An accountant Graduate from Abu Dhabi University.