Senior Team Leader
veripark gulf
Total years of experience :19 years, 9 Months
• Working as a Senior Team Leader for customizing CRM 2011, Building Unified Desktop Solutions and Business Process Automation.
• Main Projects:
- Build Loyalty Management System in CRM 2011 to be part of VeriPark products. (ongoing project)
- Branch Automation for Saudi Investment Bank - SAIB (KSA) responsible for implementing account opening module (CRM 2011)
- Etisalat UDS - (UAE) member of a team that worked to build unified desktop application for Etisalat call center using CCA (Microsoft Customer Care Accelerator)
• Working as a Team Leader for a Workflow and DMS department.
• Managing and supervising development team to enhance and add new features for our document management product called ImageLinks.
• Experienced with complete application development life-cycle including requirements gathering, analysis and design, coding, testing and deployment.
• Acting as a project manager on IDECO Workflow project in the last six months of the project.
• Create SRS, SDS, Project Plan documents and Estimation sheets depends on Optimiza templates.
• Analyze system requirements and business processes analysis in two phases "AS IS" and "To Be".
• Building workflow solutions using Captaris Workflow Server (OpenText) software with visual studio .net, oracle and/or SQL server databases.
• Designing and implementing database using Microsoft SQL Server (2000, 2005 and 2008) and Oracle (8i, 9i and 10g).
• Configuring database replication to Jordan Customs & General Intelligence Department. (MS SQL Server 2005)
Working as a .Net Web Developer in Madinah Region Municipality project.
(Al Madinah Al Monawwar −KSA)
• Building web projects using visual Studio .net (2003, 2005) environment (ASP.NET, VB.NET) and (Oracle 9i, SQL server) databases.
• E-Gov Services programmer and analyst.
• Customizing SharePoint 2003 portal to municipality needs.
Teaching Oracle Developer track and ICDL