Ahmad Horani, Customer Support Representative

Ahmad Horani

Customer Support Representative

Babil Games

Lieu
Jordanie - Amman
Éducation
Baccalauréat, English Studies
Expérience
4 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :4 years, 9 Mois

Customer Support Representative à Babil Games
  • Jordanie - Amman
  • Je travaille ici depuis septembre 2020

Description:
1. Resolve customer complaints email, mail, or social media.
2.Use special programs to reach out to customers and verify account information.
3.Work with customer service manager to ensure proper customer service is being delivered.
4.Handle changes in policies or renewals.
5.Advise on company information.

HSE Supervisor à Shweikh Est
  • Jordanie - Al Azraq ash Shamali
  • janvier 2020 à août 2020

Job description:
Checking the Project Employees PPE’s
Checking the equipment Documents, third party Certificates and keep it recorded.
Proving new employees a HSE Induction.
Preparing a daily and weekly reports and providing the manager the documents he need to prepare the
monthly report.
Provide the Subcontractors with HSE Drills.

customer service representative à crystel
  • Jordanie - Amman
  • septembre 2019 à septembre 2019

Job title: Call center agent.
The work location: Amman-Jordan.
Description:
Outsourcing Provider.

Telecommunication For customer care

safety officer à TSK
  • Jordanie - Amman
  • mai 2019 à septembre 2019

Job title: HSE officer Trainee
The work location: Alsafawi 66 mw Power Plant
Job description:
Checking the Project Employees PPE’s
Checking the equipment Documents, third party Certificates and keep it recorded.
Proving new employees a HSE Induction.
Preparing a daily and weekly reports and providing the manager the documents he need to prepare the monthly report.
Provide the Subcontractors with HSE Drills.

translator à visa world translation center
  • Jordanie - Amman
  • mai 2019 à juillet 2019

Job title: Translator.
The work location: Amman-Jordan
Description:

144 Credit hrs of Translating Legal Related Documentation.

Éducation

Baccalauréat, English Studies
  • à Al Isra Private University Amman
  • septembre 2019

Bachelor degree in English language and Translation

Specialties & Skills

Escalation Management
Content Writing
Web Handling
Customer Care
office administration
Good command of Microsoft Office,
office management
Google sheets
Helpshift

Profils Sociaux

Langues

Anglais
Expert

Formation et Diplômes

Certified HCC Supervisor. (Certificat)
Date de la formation:
December 2019

Loisirs

  • learning more languages