Ahmad Ibrahim, Senior IT Learn Manager

Ahmad Ibrahim

Senior IT Learn Manager

Integrated Solutions for business

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Bachelor's degree, Information Technology & Computing - IT
Experience
16 years, 7 Months

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Work Experience

Total years of experience :16 years, 7 Months

Senior IT Learn Manager at Integrated Solutions for business
  • Saudi Arabia - Alkharj
  • My current job since December 2016

Project Coordinator

Led teams across broad technical, financial and business disciplines. Focused teams on business
objectives and tracked progress to ensure project milestones were completed on time, on budget and
with the desired results.

E-Learning Systems and Consulting at international Turnkey Solution
  • Saudi Arabia - Alkharj
  • February 2013 to November 2016

• Manage Blackboard Learn.
• Manage Blackboard A4L:.
• Manage Blackboard Collaboration.
• Manage Blackboard Outcomes.

• Analyze, troubleshoot, and apply corrective measures to resolve problems. Analysis may involve replicating scenarios in order to understand the nature of the problem.
• Build and Manage Communities on Blackboard.
• Conduct Blackboard Training Online Writing Evaluation Workshops.
• Maintain the integrity of Blackboard system following recommended.

eLeaning System Administration at King Saud University .. Contracting with ISB
  • Saudi Arabia - Riyadh
  • March 2010 to December 2012

• Manage Blackboard Learn Infrastructure over windows
• Analyze, troubleshoot, and apply corrective measures to resolve problems. Analysis may involve replicating scenarios in order to understand the nature of the problem.
• Build and Manage Communities on Blackboard.
• Conduct Blackboard Training Online Writing Evaluation Workshops.
• Provide support for the faculty members.
• Compile online learning reports as requested by academic and administrative units of the university.
• Maintain the integrity of Blackboard system following recommended.

IT Engineer & Administration at Alkifah Trading Co.
  • Saudi Arabia - Hofof
  • May 2009 to March 2010

• Main Experience in Planning, Implementing and managing IT Infrastructure Projects (Implementations and support).

Sample Projects :
• Active directory (2003/2008 R2) New Implementation and Migration.
• Unified Communication integration with multiple gateways Like Dialogic and Cisco Call Manager.
• Windows 2008 (Core/Full) edition with most of its features and roles including (DNS, DHCP, NAP, WDS, NLB, ...etc).
• Microsoft Hyper-V (virtualization) and VMWare Esxi-4.
• SQL (2005/2008/2008R2) Single server.
• Third party Antivirus Solutions (kaspersky, Symantec, MacAfee).
• Third party AntiSpam Solution (Symantec Bright Mail, Symantec Mail Security).
• Third party Backup Solution (Symantec).
• Patch Management using Microsoft WSUS.

Oracle Developer at Apps Pro
  • Saudi Arabia - Riyadh
  • April 2008 to August 2008

Oracle Developer
Company Industry: Information Technology
Job Role/Department: Oracle Application Developers

Developer Team in Apps Pro Company.
Riyadh - Saudi Arabia
I was responsible for Creating & Developing
Reports in Oracle Modules.

Infrastructures - Network Engineer at Future Tech Ltd
  • Saudi Arabia - Riyadh
  • November 2006 to January 2008

Infrastructures - Network Engineer
Company Industry: Information Technology
Job Role/Department: Install Router, Switches &
Servers

Engineer in Future Tech Ltd.
Riyadh - Saudi Arabia
I was responsible for Install, Configure & Manage
Servers.

Education

Bachelor's degree, Bachelor's degree, Information Technology & Computing - IT
  • at Open University
  • August 2008

The BSc Programme in Information Technology and Computing (BSc (HONS) in ITC) has been developed and will be delivered by AOU. It has been validated through a process of external peer review by UKOU as being of an appropriate standard and quality to lead to the Open University validated award of BSc (Hons) ITC (OUVA). The programme comprises 131-135 credit hours, as per local accreditation requirements, which can be completed over a four-year period of full-time study.

Specialties & Skills

Programming
Problem Solving
Oracle XML Publisher Report & Create Reports in Oracle Application
Programing by Visual Studio Dot Net 2005 & 2008
Good communication and presentation skills
Ability to work effectively in project teams
Co-operative & Ability to understand the big picture
Oracle Developer (Oracle Certified Associate ) - OCA
Financial Modules "Junior Oracle Apps Consultant"
Oracle Financial - Studies
Internet-technologies and architectures & Software development and programming
Maintenance and troubleshooting of DNS, DHCP and Active Directory Configuration
Secure remote access network connection using Logmein & Dynamic DNS
Providing support of IT hardware, software and infrastructure
First, second and third line support (software, hardware and networks)
Optimum trouble-shooting and problem solving abilities developed

Languages

Arabic
Expert
English
Intermediate

Hobbies

  • Nothing