Technical Support Engineer
Gulf Medical
مجموع سنوات الخبرة :8 years, 4 أشهر
Provide functional and technical support, troubleshooting and diagnosing hardware and software problems.
Deploy and configure PC’s, Workstations and Laptops.
Installation of Network devices.
Solving tickets from our IT Help Desk System.
Office configurations and support.
Cisco Call Manager administration.
CCTV administration.
Organize and document as per Gulf Medical standards.
• COOP Communication Engineer, - Saudi Aramco Trainer, Jeddah, Saudi Arabia, February 4th 2015 - May 28th 2015.
o Duties and Responsibilities:
Checking and revising of design (drawings/plans) for Saudi Aramco communication projects as per Saudi Aramco Standards, which includes Telephone Network design, Local Area Network (LAN) design, Outside Plant (OSP) design, Intrusion Detection & Assessment Systems (IDAS), Fiber Optic Fence Sensor System (FOFSS) and Closed-Circuit Television (CCTV) / Video Conferencing design.
Installation of network devices, such as ( Cables, UPS, IP Phones, Acess Points, Switches and modems)
Maintaining the network up and running at all times, writing a justification report if the network is down for that time period.