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Ahmad  Mahmoud , Technical Coordinator | O&M

Ahmad Mahmoud

Technical Coordinator | O&M·Watad Group

Qatar

Bachelor's degree, Civil Engineering

Work experience

Total years of experience: 5 years, 0 months

Technical Coordinator | O&M

April 2026 - April 2026

Watad Group

Doha, Qatar

April 2026 - April 2026

• Managed end-to-end technical coordination for civil maintenance and construction projects overseeing site visits,
monitoring execution quality, and ensuring all works were delivered in full compliance with approved drawings,
specifications, and client requirements.
• Served as the primary point of contact for high-profile clients including QatarEnergy and Al Jazeera managing all technical
correspondence, commercial coordination, and project follow-ups across the full engagement lifecycle.
• Led preparation of cost estimates, BOQs, and technical proposals for major tender submissions, conducting systematic
discrepancy checks across all quantities and costing lines to ensure financial accuracy before submission.
• Managed the complete AMC (Annual Maintenance Contract) operational lifecycle directing technician teams on planned
maintenance visits, supervising execution, and reviewing and approving all maintenance reports prior to formal client
submission.
• Built and executed a targeted client acquisition strategy for AMC services identifying Qatars hotel sector as a strategic
growth market, managing outreach across multiple properties, and converting pipeline activity into 3 qualified meetings
and 1 new signed AMC contract.
• Led tender submissions for major clients, coordinating cross-functionally with technical and commercial teams to produce
fully compliant proposals aligned with client specifications and Qatar regulatory frameworks.
• Prepared technical data sheets, compliance statements, and project documentation ensuring all deliverables met client,
contractual, and regulatory standards.
• Represented the company as sole technical and commercial interface with Rapiscan managing the complete partner
relationship including product support, technical coordination, and contract management end-to-end.

Company industry:
IT Services

Civil Project Management Engineer

January 2024 - November 2025

Globe Construction Company, LLC

Doha, Qatar

January 2024 - November 2025

• Supervised daily civil construction activities across 5+ concurrent projects ensuring all works were executed in strict
accordance with approved drawings, specifications, quality standards, and project schedules.
• Led the full regulatory approval and renewal lifecycle with Ashghal (PWA) and Kahramaa managing all technical
submissions, authority liaison, and documentation pipelines to maintain full compliance across the project portfolio.
• Managed material submittals and approval processes across multiple concurrent projects, coordinating with consultants,
clients, and suppliers to ensure timely review, approval, and delivery to site without schedule impact.
• Monitored project progress, manpower deployment, equipment utilisation, and material consumption — preparing KPI
dashboards and progress reports for management and client review and flagging deviations for corrective action.
• Conducted site inspections and quality checks, identifying non-conformities, issuing NCRs, and implementing corrective
actions to maintain compliance with quality management plans and client expectations.
• Coordinated project close-out processes, as-built documentation, variation records, and formal handover packages —
ensuring all deliverables were completed, verified, and formally signed off by all parties.
• Acted as the key interface between national and international project stakeholders — managing client communications,
consultant correspondence, and interface coordination across multi-disciplinary teams.

Company industry:
Construction & Building

Client Operations Advisor

January 2023 - January 2024

Webhelp | Concentrix

Amman, Jordan

January 2023 - January 2024

• Managed client-facing service delivery in line with SLA targets — maintaining accurate records, coordinating internal
escalations, and contributing to a 20% improvement in client retention through process improvements.
• Trained new team members on operational procedures and performance standards, supporting team capability and service
consistency.

Company industry:
Call Centers & Customer Care Outsourcing

Projects & Engineering Coordinator

January 2021 - January 2024

Al-Aqoud Engineering

Amman, Jordan

January 2021 - January 2024

• Coordinated civil construction and engineering activities across multiple concurrent projects — monitoring site progress,
quality compliance, and subcontractor performance to ensure delivery against schedule and specification.
• Contributed to tender preparation and cost estimation, producing BOQs, quantity take-offs, and bid documentation to
support competitive submissions for civil and infrastructure projects.
• Implemented a project documentation and QA tracking system that improved reporting efficiency by 20% — enabling
faster identification and resolution of non-conformities and compliance gaps.
• Prepared progress reports and performance analyses for management — supporting data-driven decision-making and
schedule recovery actions across the project portfolio.
• Coordinated procurement and material delivery scheduling, maintaining accurate records and tracking against project
programmes to prevent delays.

Company industry:
Civil Engineering

Education

Mut'ah University

July 2023

July 2023

Bachelor's degree, Civil Engineering

Jordan

GPA (percentage): 70%

GPA (percentage): 70%

Skills

CIVIL ENGINEERING
Intermediate
CIVIL ENGINEERING
Intermediate
AGILE PROJECT MANAGEMENT
Intermediate
AGILE PROJECT MANAGEMENT
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CONSTRUCTION
Intermediate
CONSTRUCTION
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
PROJECT ENGINEERING
Intermediate
PROJECT ENGINEERING
Intermediate
QUALITY ASSURANCE
Intermediate
QUALITY ASSURANCE
Intermediate
REGULATORY PROCESS
Intermediate
REGULATORY PROCESS
Intermediate
STAKEHOLDER COMMUNICATIONS
Intermediate
STAKEHOLDER COMMUNICATIONS
Intermediate
TECHNICAL DOCUMENTATION
Intermediate
TECHNICAL DOCUMENTATION
Intermediate

Languages

Arabic

Beginner

English

Beginner

Training and Certifications

Certifications
IELTS — Fluent
UPDA Certified Engineer — Qatar Engineering & Professional Classification