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Ahmad mohamed omar ibrahim, Ground Handling Senior Agent at Aero Services Egypt

Ahmad mohamed omar ibrahim

Ground Handling Senior Agent at Aero Services Egypt

aero services egypt

Lieu
Egypte
Éducation
Baccalauréat, English accountant
Expérience
9 years, 0 Mois

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Expériences professionnelles

Total des années d'expérience :9 years, 0 Mois

Ground Handling Senior Agent at Aero Services Egypt à aero services egypt
  • Egypte - Assiout
  • février 2017 à février 2024

SITA & Local DCS System( Stands, Gates, Ramp supervision, and Check-in Counters)
 Dealing with aviation customers (Passengers and airlines).
 Assists customers effectively by solving customer disputes.
 Creates and maintains service reports.
 Tactfully handles confrontational or stressful interactions with the passengers
 Baggage handling (Lost & Found) & Baggage reconciliation system (BRS) (WORLD TRACER WEB).
 Managing inventory as a stock control.
 Receiving service delivery unit inventory and calculating damaged stock.
 Aircraft ramp supervision.
 Security handling processing system.

E-MARKETING/CUSTOMER SERVICES à اليسر للاستثمار العقاري
  • Egypte - Assiout
  • mars 2012 à mai 2013

E-MARKETING/CUSTOMER SERVICES

Accountant à world aviation services
  • Egypte - Assiout
  • juillet 2011 à avril 2013

اصدار فواتير اذن صرف للخزانة مقابل اسعار الخدمات وتذاكر السفر
غلق حسابات اليومية ببرنامج الاكسيل ثم ارسالها الى الجهات المختصة عن طريق الايميل outlook

Éducation

Baccalauréat, English accountant
  • à Assiut University
  • juin 2011

bachelor degree of English commerce. Accounting dep. Good : 70.43%

Specialties & Skills

Computer Service
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IT
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Airlines
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IT Solutions
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MS Office tools
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ACCOUNTING
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COACHING
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EXCEL
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SELF MOTIVATED
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TIME MANAGEMENT
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airline
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Langues

Arabe
Expert
Anglais
Expert

Formation et Diplômes

ASE Airlines Airside Safety Procedures (Formation)
Institut de formation:
ASE
IATA Dangerous Goods Regulations course CAT 10 (Formation)
Institut de formation:
ASE
ASE Airlines Ramp Handling Supervision Procedure (Formation)
Institut de formation:
ASE
ASE Customer Services and Passenger handling (Formation)
Institut de formation:
AERO SERVICES EGYPT
Aircraft Handling & Loading Supervision (Formation)
Institut de formation:
AERO SERVICES EGYPT
Life coaching Orascom Company (Certificat)
Date de la formation:
December 2010
Valide jusqu'à:
December 2010
Human Development with Dr.Ibrahim El-fekky (Certificat)
Date de la formation:
April 2010
Valide jusqu'à:
January 2011
American Chamber Of Commerce (Certificat)
Date de la formation:
November 2011
Valide jusqu'à:
December 2011
Accounting & Commercial Applications by Microsoft Excel V.2010 (Certificat)
Date de la formation:
October 2011
Valide jusqu'à:
October 2011
ICDL (Certificat)
Date de la formation:
June 2011
Valide jusqu'à:
January 2012