Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Ahmed Mokhtar, Branch Operation Officer

Ahmed Mokhtar

Branch Operation Officer·Gulf International Bank - Saudi Arabia

Saudi Arabia

Bachelor's degree, Management Information Systems (MIS)

Work experience

Total years of experience: 14 years, 1 months

Branch Operation Officer

January 2020 - January 2026

Gulf International Bank - Saudi Arabia

Jeddah, Saudi Arabia

January 2020 - January 2026

Role Overview

Manage branch operations and transaction processing while ensuring compliance and data accuracy.

Key Achievements

o Standardize operational reporting processes, improving data accuracy and audit-readiness.

o Develop monthly dashboards that enable management to track throughput and exceptions.

Core Responsibilities

o Process and validate high-volume local and international transactions.

o Clean, reconcile, and standardize operational data for reporting purposes.

Company industry:
Banking
Job role:
Banking

Ops & Logistics Officer

April 2015 - December 2019

Gulf International Bank

Jeddah, Saudi Arabia

April 2015 - December 2019

Role Overview

Oversaw branch operations and logistics processes, ensuring data integrity and workflow efficiency.

Key Achievements

o Streamlined case management and follow-up processes, achieving 95% on-time resolution.
o Delivered consistent and accurate daily/weekly operational reports to leadership.

Core Responsibilities

o Verified and updated customer and operational data to ensure system accuracy.
o Prepared daily and weekly operational reports for leadership review.

Company industry:
Banking
Job role:
Support Services

Store Agent

March 2014 - April 2015

Gulf International Bank

Jeddah, Saudi Arabia

March 2014 - April 2015

Role Overview

Provided customer-facing operational support, ensuring accurate documentation and efficient service delivery.

Key Achievements

o Maintained accurate and traceable customer records in high-volume branch operations.
o Assisted in improving branch service quality through efficient issue resolution.

Core Responsibilities

o Process account openings, product sales, and customer inquiries.
o Record transactions and update system information consistently.

Company industry:
Banking
Job role:
Customer Service and Call Center

Technical databases

January 2013 - March 2014

Annahda Medical Company

Jeddah, Saudi Arabia

January 2013 - March 2014

Role Overview

Managed IT support operations and technical data documentation to ensure system integrity and traceability.

Key Achievements

o Improved ticket tracking and resolution documentation.
o Ensured staff had appropriate access and functional tools for operations.

Core Responsibilities

o Log, track, and resolve staff IT tickets.
o Maintain accurate and audit-ready system records.

Company industry:
Pharmaceutical Manufacturing
Job role:
Information Technology

Sales & Service Banker

December 2011 - July 2012

Riyad Bank

Jeddah, Saudi Arabia

December 2011 - July 2012

Role Overview

Provided customer-facing banking services while ensuring accurate documentation and timely follow-up.

Key Achievements

o Maintained accurate customer records to support branch operations.
o Assisted clients in understanding products/services, enhancing customer satisfaction.

Core Responsibilities

o Record customer requests and track resolution progress.
o Educate clients on banking products/services and update system records.

Company industry:
Banking
Job role:
Sales

Cooperative Training

June 2010 - September 2010

Saudi Airlines Cargo Company

Jeddah, Saudi Arabia

June 2010 - September 2010

Role Overview

Supported cargo operations, logistics tracking, and documentation during field training.

Key Achievements

o Gained practical exposure to cargo logistics and operational workflows.

Core Responsibilities

o Monitor cargo operations and record shipment data accurately.

Company industry:
Airlines
Job role:
Accounting and Auditing

Education

Prince Sultan College for Tourism & Business

January 2011

January 2011

Bachelor's degree, Management Information Systems (MIS)

Saudi Arabia

GPA (point): 3.59 out of 5

GPA (point): 3.59 out of 5

Skills

operations
Expert
operations
Expert
Bank Operations
Expert
Bank Operations
Expert
Customer Service
Expert
Customer Service
Expert
Office Administration
Expert
Office Administration
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Cross-functional coordination & follow-ups
Expert
Cross-functional coordination & follow-ups
Expert
Internal reporting.
Expert
Internal reporting.
Expert
Problem-solving & critical thinking
Expert
Problem-solving & critical thinking
Expert
Communication & business writing
Expert
Communication & business writing
Expert
Time management & deadline handling
Expert
Time management & deadline handling
Expert
Team coordination & collaboration
Expert
Team coordination & collaboration
Expert
Advanced Excel
Expert
Advanced Excel
Expert
Dashboard creation & analysis.
Expert
Dashboard creation & analysis.
Expert
Data cleaning, reconciliation & validation
Expert
Data cleaning, reconciliation & validation
Expert
Workflow management & SLA monitoring
Expert
Workflow management & SLA monitoring
Expert
Case/issue tracking from initiation to closure
Expert
Case/issue tracking from initiation to closure
Expert
Document control & audit-ready filing
Expert
Document control & audit-ready filing
Expert
operations
Expert
operations
Expert
Bank Operations
Expert
Bank Operations
Expert
Customer Service
Expert
Customer Service
Expert
Office Administration
Expert
Office Administration
Expert
Microsoft Office
Expert
Microsoft Office
Expert

Languages

Arabic
Expert
English
Expert

Training and Certifications

Certifications
Google Data Analytics
Google (Coursera)
Jan 2026
Excel Fundamentals
Data Camp
Jan 2026
Introduction to Power BI
Data Camp |
Nov 2025
Intermediate SQL
Data Camp
Oct 2025
Process Data from Dirty to Clean
Google (Coursera)
Oct 2025
Prepare Data for Exploration
Google (Coursera)
Apr 2024
Ask Questions to Make Data‑Driven Decisions
Google (Coursera)
Feb 2024
Foundations: Data, Data, Everywhere
Google (Coursera)
Feb 2024
Retail Banking Professional Foundation from SAMA
Jan 2023

Training
Credit Advisor
Watan First Institute
Jun 2019