Executive Assistant
Al Danube Trading and Technical Services LLC
مجموع سنوات الخبرة :10 years, 3 أشهر
• Calendar Management: Efficiently manage executives’ schedules, appointments, and meetings. Prioritize tasks and ensure optimal time utilization.
• Communication: Act as the primary point of contact for executives, employees, clients, and external partners. Handle emails, phone calls, and correspondence with professionalism and discretion.
• Travel Coordination: Arrange travel itineraries, accommodations, and transportation for executives. Handle travel receipts and expense reports.
• Document Preparation: Prepare and edit correspondence, presentations, and other documents. Maintain accurate records and databases.
• Meeting Support: Attend meetings, take detailed notes, and follow up on action items. Coordinate meeting logistics and prepare materials.
• Research and Reporting: Conduct research, collect data, and analyze information to create reports and documents. Provide insights to support decision-making.
• Event Planning: Organize and coordinate company events, conferences, and special projects.
• Provided comprehensive administrative support to the HR department, handling a wide range of tasks to ensure efficient department operations.
• Assisted in the recruitment process by posting job ads, organizing resumes, scheduling interviews, and maintaining candidate databases.
• Managed employee records, ensuring accuracy, compliance, and confidentiality of all HR documents.
• Coordinated employee onboarding and training programs, contributing to a positive new hire experience.
•Assisted in the administration of employee benefits, including enrollment, changes, and answering employee queries.
• Supported the HR team in the implementation of HR policies and procedures, helping to foster a compliant and efficient workplace.
• Handled routine HR inquiries, providing timely and accurate responses to employee questions.
• Assisted in the preparation of HR reports and presentations, contributing to informed decision-making processes.
• Coordinated HR events and meetings, managing logistics to ensure successful outcomes.
•Demonstrated excellent organizational skills, attention to detail, and ability to handle multiple tasks in a fast-paced environment.
• Oversaw the daily operations of the front office department in a high-volume, customer-centric environment.
• Managed a team of 15+ front office staff, including receptionists, concierges, and reservation agents.
• Implemented effective strategies to enhance customer service, improve operational efficiency, and increase profitability.
• Conducted regular performance evaluations and provided constructive feedback to foster staff development.
• Coordinated with other departments to ensure seamless service delivery and a memorable guest experience.
• Handled guest complaints and issues promptly and professionally, ensuring guest satisfaction.
• Maintained up-to-date knowledge of hotel policies, local attractions, and ongoing promotions.
• Utilized property management systems effectively for room bookings, payments, and guest management.
• Ensured compliance with health and safety regulations, as well as industry standards.
• Participated in regular staff meetings and provided valuable inputs for strategic planning and decision-making.