Facilities Manager
EFS Facilities Services
Total years of experience :8 years, 6 Months
Responsible for 9000+ sqm amazon corporate office in Jordan which is occupied by 1000+ employees of
multiple divisions.
Managing two OPEX budgets for different cost centers and allocations with a total of around 1.5 million JOD.
Managing procurement process from sourcing quotations to PO issuing to GRN receiving and vendor
evaluation
Supporting management with strategies, reviewing policies and procedures, as well as developing
procedures for new policies.
Space management and project supervision of fit-out works during project execution and before staff
movement and handover with the projects team, reviewing all submitted documents, snag and de-snag.
Managing site opening and event planning and execution.
Review current SOPs and tailor them to the best interest of operations as well as creating new SOPs for new
operation needs to meet business requirements.
Initiated sustainability projects to lower energy consumption without impacting business continuity.
Managing the lease with the landlord and ensuring they are following their scope of services.
Keeping up with daily soft & hard services tasks to make sure our service meets the agreed KPIs & SLAs.
Managing Hard services KPIs, assuring the assets list is up to date and PPM is being performed on schedule.
Have been able to cut around 8% on the OPEX budget by optimizing the budgeting through spends analysis
based on historical data.
Managing a staff of around 50 qualified employees which operates on 24/7 basis.
Attending meetings on regular basis with the global team as well as the client.
Preparing a monthly review report for the client which includes achievements, challenges, and pipeline
projects.
Managing specialist contracts & subcontractors.
Managing small fit-out projects.
Tracking daily CAFM soft & hard services work orders and tickets to ensure response time meets the SLA and
action taken was appropriate.
Reporting to the regional management team, and having regular weekly calls to discuss business needs and
challenges.
Adhering to EHS regulations, performing risk assessments and issuing PTW.
·Delivered 3 successful site launches (day 1), AMM13 phase 1, AMM13 phase 2, and AMM15.
·Contributed in the RTO program for area 9 in terms of signage, policies, communications, as well as adherence to
following up updates, while delivering one of the first sites opening (RTO project) in the area (AMM1) from updating
the RTO launch plan to implementation onsite.
·Creation of budget trackers, and other operations related tracking sheets.
·Creation of automated calculation sheets for consumption analysis to optimize the budgeting process.
·Creation and adherence of Planned Preventive Maintenance PPM for Clients assets.
·Follow up on maintenance planned by Landlord
·Attended to unplanned maintenance activity, reactive and corrective maintenance regimes.
·Responded to Trouble Ticket (remedy) requests- responding within agreed SLA’s.
·Management and tracking of Building Operations stocks and spare parts.
·Managing contracts of local supplier base providing maintenance, project activity and reactive repairs.
·Tracking of utility usage (electric, water) and creation of innovative ideas to remove impact on the environment.
·Providing solutions for energy consumption through 3rd Party inspections and providing the financial impact and
pay-back periods for solution implementation.
·Liaison with relevant regulatory bodies including Safety groups- putting in place action plans when appropriate
·Oversee Building Operating and Maintenance manuals- managing updates when necessary.
·Daily Site Inspections
·Support with Moves/Adds/Changes such as desk assignments, and furniture stock ordering and management.
·Managed daily health safety issues - maintaining regular scheduled meetings and records of fire assessments and
drills as well as safety related matters.
·Raised purchase orders
·Provided cover for the FM during his annual leaves, conducting client engagement, and followed up on the team’s
deliverables.
Worked on designing aluminum systems, and curtainwalls for high end villas and residential buildings, followed
up with clients, prepared BOMs, and BOQs for all projects, followed up with suppliers and prepared purchase
orders, followed up with our assembly plant and prepared production orders. Handled all projects from start to
finish.
Preparing reports through sites visits and surveys.
Providing technical support to the client according to the project’s requirements and standards.
Reviewing and finalizing the initial design drawings.
Prepared Checklists for all mock-up villas and Eagle Hills’s sales center.
Prepared Daily, weekly, and monthly technical reports.
Supervised the technical team.
Made sure to keep an updated asset registry.
Prepared the monthly roaster (Team working schedule).
Made sure that all team works applies to H&S regulations.
Made sure that all technical works met the quality standards and SLA (Service Level Agreement).
Prepared snag lists for the new mock-up villas handing over.
Supervised the mechanical technician’s team.
Made sure that the team is following the working schedule.
Prepared snag list for contractor unfinished works pre to handing over.
Prepared snags for the as-build drawings.
MOD for the evening, and night shifts.
Made sure all mechanical devices were operating properly.
Followed up with the designing and prototyping.
Prepared progress reports for the investors.
Searching and contacting overseas factories.
Followed up with all legal matters.
Budgeting plans.
Product sales schemes.
Specialized in designing, and analyzing mechanical parts.