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Suhaib Jaber, Project Manager

Suhaib Jaber

Project Manager·Electronic Government Authority

Jordan

Bachelor's degree, Computer Science

Work experience

Total years of experience: 23 years, 9 months

Project Manager

May 2015 - Present

Electronic Government Authority

Ras Al Khaimah, United Arab Emirates

May 2015 - Present

- Responsible for all automation activities(SAP) particularly as relates to Courts:
o IT visioning and strategy
o Capacity building of client leadership and staff
o Mentoring of Information Technology Directorate -leadership in all CIO duties as governed by the best practices.
-Develop project plans, goals, and budgets; identify resources needed, develop schedules and methods for measuring results.
-Managed a number of projects which included software development and application rollouts over SAP- CRM and business analysis as follows:
a. Civil Courts ( F.I, Appeal and Supreme)
b. Personnel courts
c. Civil Execution system
d. Family Guidance Module
e. Dashboard & KPI’s
f. E-services and Mobile services - 260 services

Company industry:
IT Services
Job role:
Information Technology

Management Consultant

February 2013 - April 2015

PwC (Price waterhouse Coopers)

Riyadh, Saudi Arabia

February 2013 - April 2015

 Assessment of current situation as related to business process automation, business applications functionalities
 Documentation of As-Is business processes
 Development of To-Be business processes
 Identifying e-services and defining their profiles
 Development of IT vision, mission and objectives
 Development of Application Architectures and defining applications’ functional requirements
 Development of gap analysis reports
 Development of implementation plans
 Development of Request of Proposals
 Evaluation and selection of system integrators and implementers
 Supervision of system integrators and systems implementation
 IT project management
 Establishing and operating Program Management Office

Company industry:
Business Consultancy Services
Job role:
Consulting

Educational Project Manager

March 2012 - January 2013

Luminus Group

Amman, Jordan

March 2012 - January 2013

 Lead the planning and implementation of Educational projects based on the Managing Director assignment.
 Facilitate the definition of project scope, goals and deliverables
 Define project tasks and resource requirements
 Develop full scale project plans
 Assemble and coordinate project staff
 Manage project budget
 Manage project resource allocation
 Plan and schedule project timelines
 Track project deliverables using appropriate tools
 Provide direction and support to project team
 Constantly monitor and report on progress of the project to all stakeholders
 Present reports defining project progress, problems and solutions
 Implement and manage project changes and interventions to achieve project outputs
 Project evaluations and assessment of results
 Deliver Training courses in Information Technology & Project Management PMP frequently to center clients.

Company industry:
Other Business Support Services
Job role:
Management

Project Manager for Justice Systems

March 2012 - June 2012

The World Bank

Amman, Jordan

March 2012 - June 2012

Part time consultancy for gathering requirements for the court automation case management system for al shoura council in Arbil - Lebanon/Beirut

Company industry:
Public Administration
Job role:
Management

Technology Component Manager

November 2009 - March 2012

USAID – Tetra Tech Inc. (Rule of Law project) Amman - Jordan. (A $15 million USAID-funded project )

Amman, Jordan

November 2009 - March 2012

Supervised: 31 permanent staff and 3 contractor companies

 Responsible for all automation activities particularly as relates to:
o IT visioning and strategy
o Capacity building of client leadership and staff
o Mentoring of Information Technology Directorate leadership in all CIO duties as governed by the ITIL best practice.
 In charge of a total of $2.4 million systems integration which was successfully rolled out across 274 courts in Jordan.
 Provide PMO, planning, and sourcing management activities for rollout of 1st generation Judicial Enterprise Architecture (JEA) and solution to 50 court locations and 274 courts. Achieved this goal within 18 months of commencement. Included in this phase of the project were:
o Build-out of facilities to support new technologies.
o Installation and configuration of over 100 database servers in 50 locations.
o Training program oversight for approximately 1400 end users.
o Installation of Court Case Management Systems on approximately 1400 workstations.
o Go-live support and conversion activities.
o On-going support as needed.
 Develop project plans, goals, and budgets; identify resources needed, develop schedules and methods for measuring results.
 Guide and perform strategic analysis for the projects.
 Organize and manage all phases of the project to ensure on-time completion.
 Manage and assess outsourcing companies and subcontractors performance and manage associated budgets.
 Enhance training manuals and develop training courses.
 Develop and carry out an action plan(s) for project IT implementation and support activities to achieve the project’s mandates and objectives..

Projects Managed:
MIZANV2 Case Management System-Phase two as a Project Manager (PM)/ Web portal as PM/Notary public system as PM/ Civil Execution system as PM/ Dashboard asPM
MizanV2 Case Management System-Phase one as an Applications & Rollout Manager/ Mizan V1 Case Management

Company industry:
Business Consultancy Services
Job role:
Management

Consultant in Justice Systems

September 2011 - January 2012

The World Bank

Amman, Jordan

September 2011 - January 2012

Part time consultant for IT assessment for technical business processes at Al- Shoura Council - Iraq /Arbil.

Company industry:
Business Consultancy Services
Job role:
Consulting

Part time consultant for IT training

January 2011 - March 2011

Luminos Group

Amman, Jordan

January 2011 - March 2011

Part time consultant for IT training and developing training road map for South Oil Company in Iraq
o Assessor for computer skills for SOC employees at Kuala Lumpur in Jan, 2011
o Assessor for computer skills for SOC employees at Istanbul in Feb, 2011
o Assessor for computer skills for SOC employees at Cyprus in Feb, 2011

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Applications and Client Support Team Leader

December 2008 - November 2009

USAID – Tetra Tech Inc. (Rule of Law project)

Amman, Jordan

December 2008 - November 2009

Reason for leaving: Promotion within the organization

Main responsibilities:
 Planning, strategic, tactical (project management).
 Strategically collaborate across and among technology, apply knowledge of ICT capabilities to court business process reengineering, and coordinate outsourced training and in-sourced training.
 Supervise the development and implementation of a major case management computerization project in courts.
 Directly supervise CCN technology staff, consultants, and volunteers.
 Identify, plan, and prepare budget estimates and procurement requirements

Company industry:
Business Consultancy Services
Job role:
Management

Senior IT Specialist – Client Support Team Leader

July 2006 - December 2008

USAID – Tetra Tech Inc. (Rule of Law project)

Amman, Jordan

July 2006 - December 2008

Reason for leaving: Promotion within the organization (see above).

Main responsibilities
 Serve as on-site implementation coordinator for rollout of hardware and software systems; training; and operations support in the courts.
 Manage the day-to-day affairs CSS staff providing client support to IT directorate staff and application system end users (clerks and judges).
 Identify and coordinate outsourced training and in-sourced .
 Assist in the implementation of automated court application and operating system software to be installed in the courts and coordinate with programmers, analysts, installers and maintainers to ensure success of the system.
 Identify and diagnose end-user problems with desktop ICT equipment (PC, printers, scanners, etc.) and court applications (MS Office applications, court case management systems);
 Directly resolve end-user problems; may include equipment replacement and servicing, installation and configuration of desktop software.

Company industry:
Software Development
Job role:
Management

Head of computer department.

October 2004 - July 2006

Amman Business Institute

Amman, Jordan

October 2004 - July 2006

Supervised: 3 permanent staff
Reason for leaving: accepted at USAID rule of law project.
Main responsibilities:Planning, training, Assist management in strategic decisions

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

IT trainer

February 2004 - October 2004

Al-Quds College

Amman, Jordan

February 2004 - October 2004

Reason for leaving: Accepted as Head of Computer Department at ABI

Main responsibilities:
 Design and deliver IT training courses and training materials for students.
 Conduct direct training sessions for all students on a wide range of software applications.
 Asses training needs of all students.
 Devise suitable surveys to identify the IT training needs.
 Write and update training manuals and handouts for training purposes.
 Design, organize, set up and deliver courses to meet the needs of all students.
 Monitor, evaluate and review the quality and effectiveness of training, assessment and outcomes of courses delivered.
 Keep up to date with relevant systems, software and where appropriate programming languages trained at the organization.
 Coordinate with the administration of training courses, including diary management and database management.

Company industry:
Primary, Prep, & Secondary School
Job role:
Training and Development

Head of Computer department & training Center

August 2003 - February 2004

International Studies Academy

Yemen

August 2003 - February 2004

Aug.2003 - Feb.2004

Head of Computer department & training Center
International Studies Academy, San’a - Yemen

Company industry:
Primary, Prep, & Secondary School
Job role:
Management

IT trainer

September 2002 - August 2003

Al-Quds College, Amman – Jordan

Amman, Jordan

September 2002 - August 2003

Main responsibilities:
 Design and deliver IT training courses and training materials for students.
 Conduct direct training sessions for all students on a wide range of software applications.
 Write and update training manuals and handouts for training purposes.
 Keep up to date with relevant systems, software and where appropriate programming languages Trained at the organization.

Company industry:
Primary, Prep, & Secondary School
Job role:
Training and Development

Education

Hashimite University

June 2002

June 2002

Bachelor's degree, Computer Science

Jordan

Skills

Managerial Experience
Expert
Managerial Experience
Expert
Sales Targets
Expert
Sales Targets
Expert
ICDL, 2002
Expert
ICDL, 2002
Expert
Visual Basic.net for windows application,2008
Intermediate
Visual Basic.net for windows application,2008
Intermediate
PMP, 2011 Projects management using PMI standards
Expert
PMP, 2011 Projects management using PMI standards
Expert
Sales Targets
Expert
Sales Targets
Expert
Managerial Experience
Expert
Managerial Experience
Expert

Languages

Arabic
Expert
English
Expert

Training and Certifications

Certifications
PMP
PMI
Sep 2009 - Sep 2009