Project Manager
Electronic Government Authority
Total years of experience :21 years, 7 Months
- Responsible for all automation activities(SAP) particularly as relates to Courts:
o IT visioning and strategy
o Capacity building of client leadership and staff
o Mentoring of Information Technology Directorate -leadership in all CIO duties as governed by the best practices.
-Develop project plans, goals, and budgets; identify resources needed, develop schedules and methods for measuring results.
-Managed a number of projects which included software development and application rollouts over SAP- CRM and business analysis as follows:
a. Civil Courts ( F.I, Appeal and Supreme)
b. Personnel courts
c. Civil Execution system
d. Family Guidance Module
e. Dashboard & KPI’s
f. E-services and Mobile services - 260 services
Assessment of current situation as related to business process automation, business applications functionalities
Documentation of As-Is business processes
Development of To-Be business processes
Identifying e-services and defining their profiles
Development of IT vision, mission and objectives
Development of Application Architectures and defining applications’ functional requirements
Development of gap analysis reports
Development of implementation plans
Development of Request of Proposals
Evaluation and selection of system integrators and implementers
Supervision of system integrators and systems implementation
IT project management
Establishing and operating Program Management Office
Lead the planning and implementation of Educational projects based on the Managing Director assignment.
Facilitate the definition of project scope, goals and deliverables
Define project tasks and resource requirements
Develop full scale project plans
Assemble and coordinate project staff
Manage project budget
Manage project resource allocation
Plan and schedule project timelines
Track project deliverables using appropriate tools
Provide direction and support to project team
Constantly monitor and report on progress of the project to all stakeholders
Present reports defining project progress, problems and solutions
Implement and manage project changes and interventions to achieve project outputs
Project evaluations and assessment of results
Deliver Training courses in Information Technology & Project Management PMP frequently to center clients.
Part time consultancy for gathering requirements for the court automation case management system for al shoura council in Arbil - Lebanon/Beirut
Supervised: 31 permanent staff and 3 contractor companies
Responsible for all automation activities particularly as relates to:
o IT visioning and strategy
o Capacity building of client leadership and staff
o Mentoring of Information Technology Directorate leadership in all CIO duties as governed by the ITIL best practice.
In charge of a total of $2.4 million systems integration which was successfully rolled out across 274 courts in Jordan.
Provide PMO, planning, and sourcing management activities for rollout of 1st generation Judicial Enterprise Architecture (JEA) and solution to 50 court locations and 274 courts. Achieved this goal within 18 months of commencement. Included in this phase of the project were:
o Build-out of facilities to support new technologies.
o Installation and configuration of over 100 database servers in 50 locations.
o Training program oversight for approximately 1400 end users.
o Installation of Court Case Management Systems on approximately 1400 workstations.
o Go-live support and conversion activities.
o On-going support as needed.
Develop project plans, goals, and budgets; identify resources needed, develop schedules and methods for measuring results.
Guide and perform strategic analysis for the projects.
Organize and manage all phases of the project to ensure on-time completion.
Manage and assess outsourcing companies and subcontractors performance and manage associated budgets.
Enhance training manuals and develop training courses.
Develop and carry out an action plan(s) for project IT implementation and support activities to achieve the project’s mandates and objectives..
Projects Managed:
MIZANV2 Case Management System-Phase two as a Project Manager (PM)/ Web portal as PM/Notary public system as PM/ Civil Execution system as PM/ Dashboard asPM
MizanV2 Case Management System-Phase one as an Applications & Rollout Manager/ Mizan V1 Case Management
Part time consultant for IT assessment for technical business processes at Al- Shoura Council - Iraq /Arbil.
Part time consultant for IT training and developing training road map for South Oil Company in Iraq
o Assessor for computer skills for SOC employees at Kuala Lumpur in Jan, 2011
o Assessor for computer skills for SOC employees at Istanbul in Feb, 2011
o Assessor for computer skills for SOC employees at Cyprus in Feb, 2011
Reason for leaving: Promotion within the organization
Main responsibilities:
Planning, strategic, tactical (project management).
Strategically collaborate across and among technology, apply knowledge of ICT capabilities to court business process reengineering, and coordinate outsourced training and in-sourced training.
Supervise the development and implementation of a major case management computerization project in courts.
Directly supervise CCN technology staff, consultants, and volunteers.
Identify, plan, and prepare budget estimates and procurement requirements
Reason for leaving: Promotion within the organization (see above).
Main responsibilities
Serve as on-site implementation coordinator for rollout of hardware and software systems; training; and operations support in the courts.
Manage the day-to-day affairs CSS staff providing client support to IT directorate staff and application system end users (clerks and judges).
Identify and coordinate outsourced training and in-sourced .
Assist in the implementation of automated court application and operating system software to be installed in the courts and coordinate with programmers, analysts, installers and maintainers to ensure success of the system.
Identify and diagnose end-user problems with desktop ICT equipment (PC, printers, scanners, etc.) and court applications (MS Office applications, court case management systems);
Directly resolve end-user problems; may include equipment replacement and servicing, installation and configuration of desktop software.
Supervised: 3 permanent staff
Reason for leaving: accepted at USAID rule of law project.
Main responsibilities:Planning, training, Assist management in strategic decisions
Reason for leaving: Accepted as Head of Computer Department at ABI
Main responsibilities:
Design and deliver IT training courses and training materials for students.
Conduct direct training sessions for all students on a wide range of software applications.
Asses training needs of all students.
Devise suitable surveys to identify the IT training needs.
Write and update training manuals and handouts for training purposes.
Design, organize, set up and deliver courses to meet the needs of all students.
Monitor, evaluate and review the quality and effectiveness of training, assessment and outcomes of courses delivered.
Keep up to date with relevant systems, software and where appropriate programming languages trained at the organization.
Coordinate with the administration of training courses, including diary management and database management.
Aug.2003 - Feb.2004
Head of Computer department & training Center
International Studies Academy, San’a - Yemen
Main responsibilities:
Design and deliver IT training courses and training materials for students.
Conduct direct training sessions for all students on a wide range of software applications.
Write and update training manuals and handouts for training purposes.
Keep up to date with relevant systems, software and where appropriate programming languages Trained at the organization.
