Ahmad Osman, Research And Development Manager, Scrum Master

Ahmad Osman

Research And Development Manager, Scrum Master

Oman Computer Services, OMX

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Doctorat, computer Information System
Expérience
27 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :27 years, 10 Mois

Research And Development Manager, Scrum Master à Oman Computer Services, OMX
  • Oman - Muscat
  • Je travaille ici depuis juillet 2016

OMX, is belong to Alzubair group in Muscat antd it is one of the leading companies in GCC in the field of design,
build and manufacture a communications equipment such like VOIP PBX, IP phone and different type of voice
gateways, as R&D manager and scrum master for the teams on OMX my rules was to understand stakeholders
and customers’ needs and translate this to a user story and found the best solutions to use, educate and lead
the OMX teams in agile way using scrum to build in a series of iterations a mature rich Voip pbx based on
different technologies like Asterisk, postfix, hylafax, apache, php, mariadb, sqlite, python, corosync, pacemaker
and other to support SIP, Cisco SCCP, UNISTIM and analog end point, the product which release first version
after 18 months implements on more than 45 companies and ministers some of them is :
1- Ministry OF Finance, 2500 end points
2- National Records and Archives Authority, 300 end points
3- Dhofar Municipality, 410 end points
4- Mwasalat, 300 end points
5- Muscat Air Port, 10 agents call centre
6- Public Authority of Mining, 350 end points
and more than 40 other
At 2019 I am proude that accomplish ed and I design, program and implement first smart IoT mosque system including embedded electronics devices and software for 300 mosques, 2 are implemented.

Infrastructures Technology Consultant, Linux Networking Architect à American Education Institute/ AEIUCM
  • Liban - Beyrouth
  • Je travaille ici depuis janvier 2005

Education solutions Provider Company develop different type of universities software systems.

Develops and delivers solutions that leads customers and organizations to their objectives.
Identify new market trends, opportunities and partners.
Achieve defined sales targets and manage key performance indicators
Pre-Sales Consultancy - Understand potential clients’ requirements and align to Gael solutions and benefits
Work with the company teams to find and integrate new technologies with current Linux Based Automation and
University campus management (UCM) system developed using many new and robust technologies like LAMP
(Linux, Apache, PHP, MySQL).
Communicate customer requirements to internal Professional Services Consultants and product support teams
Train them on new network systems and programing technologies :
o Linux network services training.
o Tuleap ALM
o Zentyal.
o Asterisk telephonyI)
o Android Programing.
o Speech recognition enabled application.
o Agile Process and extreme programing.

Develop With the team some projects :
o UCM : This Project is Linux Based Automation and a University management system developed using
many new and robust technologies like LAMP (Linux, Apache, PHP, MySQL), And implements in AUL,
AUCE, LGU and MCU u niversity
o Taxi Tracking and Dispatcher system : based on linux, Asterisk, LAMP and Google Maps as software and
Raspberry Pi as hardware

Project Manager à Kancy Smart Home
  • Liban - Beyrouth
  • mai 2014 à septembre 2015

Kancy is a new company based in Lebanon and Turkey and owned by First Class Commercial (Lebanon - UAE); It
develops systems that enable customers to build IOT based smart home in no time.
Day to day Tasks include :
• System analysis and search for technologies (Openhab, gstreamer, MQTT, GCM, OSGI, Blockly, Atmel
Microcontroller, Esp8266, Arduino, Raspberry Pi, Banana-PI, Intel Edison, Odroid, Android, Mysql, Sqlite and many
other).
• Team training and support (Java Developers and Electronics engineers) on emerging technologies and systems.
• Develop algorithms used throughout the system such as Wifi devices discover, notification system, remote controls
and command sending over cloud and other....
• Design IOT Electronics circuits (Home gateway server, WIFI speaker, WIFI door/window sensors, WIFI switch, WIFI
outlet, WIFI environment monitoring and reader)
• Scrum master : Implement and enforce Agile process and Scrum methodology using Tuleap ALM.
• Develop strategic plan.
• Negotiate with PCB, Pick and place and molding factories to start to start manufacturing the devices.
• Plan Sprints and tasks among the team and monitor their performances.

CTO, Instructor à Al Nebras Holding Company, University of Kalamoon
  • Syrie - Damas
  • janvier 2002 à août 2012

Syrian Holding Company owns several activities with an operating budget of $200 million, University of Kalamoon,
shopping center, Construction Company and Medical City (Academic hospital).
• Provide executive leadership as head of IT.
• Responsible for all aspects of strategic IT planning.
• Prepare annual business plan.
• Monitor and evaluate stuff performance.
• Develop service related KPI.
• Manage and deliver multiple large scale projects on time and within budget.
• Responsible for budgeting, design, implementation and support of all technology.
 Designed and implemented University Of Kalamoon Campus network
o
o
4000 nodes including CAT7 cabling and Nortel, Cisco and 3com switches and routers
Designed, implemented and integrated Asterisk telephony platform with Nortel VOIP PBX
Installed and configured MS.Windows2000 based Network services.
During 2007, Transferred all services to Linux based: Bind, Dhcpd, Squid, IPTable, Samba4, MySQL,
OpenLDAP and Postfix.
o Setup 1 MIGA WAT APC UPSs.
o Designed Campus Fire alarm network.
o Installed Laboratory management system (M23, Diskless Computers and other)
o Analyzed, configured and Implemented KOHA, Library information system.
o Manage and Operate IT department day to day tasks.
Hire and manage dispersed staff and wave them in teams.
Effectively introduce and integrate new technologies especially on open source.
Implements different systems within the firm like : Students information system and hospital information system.
Teaching many courses for more than seven years :
o Computer Networks.
o Data Communications and Networks.
o Data Structures and algorithms.
o Programing (JAVA and C#).
o Web Programing.
o System Programing.
o Operating Systems.
o Mobile Computing (Android Programing)..
o Advanced Security.
Supervised students graduate projects
o Open Source Based Smart Home System
o Atmel Microcontroller Based Buss Tracking System
o University Unified Communications System And Student’s Voice Portal
o Restaurants Management System using Android and PHP
o Open Source Based Laboratory Management System
o Many Atmel Microcontroller and Arduino based projects
o Virtual Guitar.
o Plants can talk and tweet temperature, humidity, Soil moisture, and other environment readings.
o Remote neural station environmental sensors readings.
o Smart tracking car
o And Others

Instructor à ARTS, SCINCES & TECHNOLOGY UNIVERSITY IN LEBANON
  • Liban - Beyrouth
  • octobre 2010 à juillet 2011

Instructor Of : 1- Advanced Networking
2- Advanced Programming using JAVA
3- Networking Management
4- Data-structures and algorithms

Senior Technical Consultant à Emerging Technologies
  • Émirats Arabes Unis - Abu Dhabi
  • mai 2000 à juillet 2002

Provided object-oriented analysis/design, coding and testing of company’s Speech enabled application.
Defined, wrote and managed requirements for a major section of this groundbreaking application. Key Results:
Helped introduce a new, reproducible software development methodology that contributed to higher-
quality product releases and a 20% reduction in Arabic speech recognition errors.
Managed the team that ported IVR environment to a bilingual Speech-based, client/server solution
using Nuance Recognition Engine, Pronexus VBVoice and MS.NET.
Championed the implementation of coding and accelerating Speech recognition product go-to-market
time by more than 50%.
Developed different Speech enabled systems like Voice mail, Call Center, Unified Communications,
Fax Server and Help Desk.

Project manager and team leader à MediaPhone (Dubai, Kuwait, KSA)
  • Émirats Arabes Unis - Dubaï
  • janvier 1998 à janvier 2000

Designed, Analyzed and Developed in house IVR applications.

Senior Software Engineer à Rayatech
  • Émirats Arabes Unis - Dubaï
  • mai 1996 à mai 1998

As a senior developer I was responsible for design and develop many systems especially computer telephony
integrated system like IVR and Voice mail for different companies in UAE.

Éducation

Doctorat, computer Information System
  • à Arab Academy for Banking and Financial Sciences
  • janvier 2010

Ph.D (incomplete)In computer Information System, Arab Academy for Banking and Financial Sciences, 2009-2010 and pause.

Master, Computer Information System
  • à Arab Academy for Banking and Financial Sciences
  • juin 2008
Baccalauréat, Computer Information System
  • à Arab Academy for Banking and Financial Sciences
  • juin 2006
Baccalauréat, Electronics Engineering
  • à University Of Damascus
  • juillet 1997

5 years electronics engineer study

Specialties & Skills

Certified Scrum Master CSM
Red Hat Linux
Cisco devices
VBVoice
Nortel Switches
Linux Networking And Administration
Cisco Networking
CTI Applications
Speech Enabled IVR Applications
Elastix Asterisk Telephony Distro Platform
Application Development
IT Project Management
Atmega Microcontroller and Arduino Platform
web design
hardware
ms project
team management
team leadership
web development
computer hardware troubleshooting
service delivery
security
pc networking
servers
teacher training
Agile And Scrum
Embeded System Design
Asterisk
Python Data Scince
Telephony cards (Asterisk cards, dialogic...)
windows server
system administration
software project management
agile project management
planning
programming

Langues

Anglais
Expert
Arabe
Expert

Formation et Diplômes

Certificate Of Achievmente ACM/ACPC Programming Contest (Certificat)
Date de la formation:
November 2011
Scrum Master Certificate SMC (Certificat)
Date de la formation:
August 2018
Quality Assurance In Higher Education (Formation)
Institut de formation:
University Of Glamorgan
Date de la formation:
June 2005
Durée:
16 heures