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Ahmad Radaideh, Operations Manager

Ahmad Radaideh

Operations Manager·Suhail prime trading company

Jordan

Bachelor's degree, BSc in BioSystems Engineering/ Field & Power Machinery- Mechanical Engineering

Work experience

Total years of experience: 15 years, 5 months

Operations Manager

June 2022 - September 2023

Suhail prime trading company

Doha, Qatar

June 2022 - September 2023

Successfully liquidated aged stock, reducing inventory holding costs.
• Implemented efficient sales processes, resulting in increased revenue and market share.
• Implemented efficient credit and collection processes, improving cash flow.
• Implemented initiatives to reduce employee turnover, saving on recruitment and training expenses

Company industry:
Automotive Dealership & Distributor
Job role:
Management

Operations Manager (ITC/ Q-Tire)- Qatar & Bahrain

May 2018 - May 2022

marzooq al shamlan holding group/ITC-QTire

Doha, Qatar

May 2018 - May 2022

• Optimized processes and profitability for the ITC & Q-Tire companies by effectively overseeing the
operations of 200+ employees and 14 service centers, resulting in streamlined operations and improved
profitability.
• By negotiating favorable contracts with suppliers, achieved a 17% reduction in COGS, resulting in a 5%
boost to GP% and increased overall profitability.
• Streamlined operations and implemented cost-saving measures, resulting in a 15% reduction in operating
expenses and a 20% increase in operating profit margins, contributing to overall company profitability.
• Secured significant institutional tenders in Qatar, including contracts with Mowasalat, QAS, MED.
• Was nominated as a member of the Qatar Customs Authority's subcommittee to facilitate customs
procedures for the vehicle and spare parts dealers sector in 2021

Company industry:
Automotive Dealership & Distributor
Job role:
Management

Deputy Manager/ Tire & Lubricants Division

November 2015 - May 2018

Al Muftah Trading & Contracting/ Tire & lubricants division

Doha, Qatar

November 2015 - May 2018

Overall management of tires and lubricants division.

• Generated 8% higher GP for the company, resulting in significant financial gains and stability.
• Led the team to a 5% increase in sales through strategic training initiatives focused on technical knowledge and sales techniques, ultimately streamlining the team's sales process.
• Actively participated in the group mystery shopper program, and group social committee, promoting
customer satisfaction and team morale.

Company industry:
Automotive Dealership & Distributor
Job role:
Management

Technical Manager (Tire & Lubricants Division)

April 2014 - October 2015

Al Muftah Trading & Contracting/ Tire & lubricants division

Doha, Qatar

April 2014 - October 2015

- Claims, Technical support, after sales services.
- Marketing & Advertisement.
- Business Development.
- Budgeting, Pricing, & Profit.
- Sales forecasting.
- Supplier Relationships.
- Events, Seminars.
- Sales Management.
- Showrooms Management.

Company industry:
Automotive Dealership & Distributor
Job role:
Management

Senior Sales Engineer (tyres, lubricants, battaries)

July 2012 - March 2014

Al Muftah Trading & Contracting/ Tires & Lubricants Division

Doha, Qatar

July 2012 - March 2014

- Senior sales Engineer for Big fleets (tyres, batteries, lubricants).
- Technical/ after sales services in charge for Qatar market.
- Showroom customer claims (tyres).
- Marketing and business development.

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Truck tires Sales Supervisor- Big fleets. Business & Development Supervisor for conveyer belts, OTR

January 2011 - February 2012

Rashed AbdulRahman Al-Rashed. (Al-Rashed GOODYEAR co.)

Riyadh, Saudi Arabia

January 2011 - February 2012

- Developing new business in conveyer belts & OTR tyres with Crushers, ready mix companies, and cement factories.
- Sales, Technical Follow up, Collection, and management of the Big Fleet Customers within the central region

Company industry:
Sales Outsourcing
Job role:
Management

Sales Supervisor- Big fleets

May 2010 - December 2010

Rashed Al Rashed & sons. co./ Al Rashed GoodYear

Eastern Province, Saudi Arabia

May 2010 - December 2010

- Sales supervisor for truck tyres, plus OTR, Industrial, Forklift, EM tyres, and Conveyer belts in the eastern region.
- Sales, Technical Follow up, Collection, and management of the Big Fleet Customers within the eastern region.

Company industry:
Sales Outsourcing
Job role:
Management

Sales Engineer

September 2007 - December 2009

Juffali tyres Company- Michelin

Riyadh, Saudi Arabia

September 2007 - December 2009

• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, etc.
• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
• Contributes to team effort by accomplishing related results as needed.
• Participate in collection efforts when needed.

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Education

Jordan University of science and technology

October 2006

October 2006

Bachelor's degree, BSc in BioSystems Engineering/ Field & Power Machinery- Mechanical Engineering

Jordan

Skills

Tires
Expert
Tires
Expert
Sales Management
Expert
Sales Management
Expert
P&L Management
Expert
P&L Management
Expert
Business Development
Expert
Business Development
Expert
Strategic Planning
Expert
Strategic Planning
Expert
Microsoft Office, (Word, Excel, etc)
Expert
Microsoft Office, (Word, Excel, etc)
Expert
Internet applications
Expert
Internet applications
Expert
Teamwork
Expert
Teamwork
Expert
Negotiation
Expert
Negotiation
Expert
Product Technical knowledge (Tires, Battery, Lubricants)
Expert
Product Technical knowledge (Tires, Battery, Lubricants)
Expert
Leadership
Expert
Leadership
Expert
Emotional Intelligence
Expert
Emotional Intelligence
Expert
Business Development
Expert
Business Development
Expert
Time Management
Expert
Time Management
Expert
P&L Management
Expert
P&L Management
Expert
Marketing
Expert
Marketing
Expert
Supply Chain
Expert
Supply Chain
Expert
Microsoft Office Applications
Expert
Microsoft Office Applications
Expert
Decision Making Skills
Expert
Decision Making Skills
Expert
Problem Solving
Expert
Problem Solving
Expert
Interpersonal and communication skills
Expert
Interpersonal and communication skills
Expert

Languages

English
Expert
Arabic
Expert

Memberships

Jordan Engineers Association (JEA)

Division Of Mechanical Engineering/ Section Of Machines Engineering/Branch Of Agricultural Machinery

January 2007

Training and Certifications

Training
Business English Communications/Business Writing (One-day Workshop)
Stenden Qatar University
Sep 2019
Business Etiquettes (One-day Workshop)
Stenden Qatar University
Oct 2019
Emotional Intelligence (One-Day Workshop)
Stenden Qatar University
Dec 2019
Customer Service - Retail (Two-days workshop)
Goodyear Middle East FZE
Dec 2019
• Leadership Skills, Communication Skills, Decision Making, Problem Solving, Human Rights, Stress ma
Civil Society Development Center (CSDC)/ JUST- Jordan
Jun 2003