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Ahmad Rifai , Sales Executive

Ahmad Rifai

Sales Executive·La casa

Kuwait

Bachelor's degree, Business Administration

Work experience

Total years of experience: 9 years, 0 months

Sales Executive

July 2022 - Present

La casa

As Salimiyah, Kuwait

July 2022 - Present

• Spearheaded comprehensive sales processes for high-end German kitchen projects, significantly boosting customer satisfaction from initial consultation to final installation.

• Surpassed sales targets consistently by leveraging strategic client engagement and proactive follow-ups.

• Managed showroom operations, upholding superior display standards and enhancing team productivity.

• Fostered collaboration with design, logistics, and installation teams to ensure flawless project execution and timely delivery.

• Developed and maintained long-term client relationships, contributing to repeat business and referrals.

• Trained and mentored junior sales staff, preparing them for advancement and improving overall team performance.

Company industry:
Home Accessories & Decor

Sales Executive

July 2022 - Present

La casa

As Salimiyah, Kuwait

July 2022 - Present

• Spearheaded sales operations for premium tiles, porcelain, marble, slabs, and bathroom products, achieving notable revenue growth.

• Provided expert design and material consultations, elevating client satisfaction across residential and commercial projects.

• Developed and nurtured strong relationships with contractors, designers, and retail customers, driving loyalty and repeat business.

• Managed showroom operations, ensuring exceptional product displays that enhanced customer engagement and increased sales opportunities.

• Trained and mentored junior sales staff, fostering a collaborative team environment and improving overall sales performance.

Company industry:
Home Accessories & Decor

Branch Manager Operations

October 2018 - August 2021

Abed Tahan

Beirut, Lebanon

October 2018 - August 2021

• Spearheaded sales initiatives as Branch Manager, consistently exceeding revenue goals and driving growth.
• Cultivated a high-performing team of sales and support staff, fostering motivation and collaboration to boost overall performance.
• Delivered exceptional customer service, achieving outstanding customer satisfaction ratings and loyalty.
• Managed inventory effectively, optimizing stock levels and enhancing product displays to increase visibility and sales.
• Streamlined operations, implementing efficient cash management practices and ensuring accurate financial reporting.
• Transitioning to Sales Supervisor role to leverage leadership skills and drive sales performance further.

Company industry:
Household Appliances

Production Manager

November 2017 - October 2018

Abed Tahan

Beirut, Lebanon

November 2017 - October 2018

• Managed a broad portfolio of electronics, home appliances, and kitchen products, significantly improving sales performance across various locations.



• Analyzed market trends and competitor tactics, enabling strategic decision-making to enhance product visibility and market reach.



• Partnered with marketing and retail teams to design and implement impactful sales and promotional campaigns, resulting in heightened customer engagement and loyalty.



• Negotiated advantageous agreements with suppliers and distributors, ensuring optimal pricing and stock availability to support sales initiatives.



• Leveraged data-driven insights to optimize inventory management and streamline operations, contributing to overall business growth and efficiency.

Company industry:
Household Appliances

Sales Representative

September 2014 - November 2015

BHV,

Beirut, Lebanon

September 2014 - November 2015

• Cultivated a high-performing team by mentoring sales associates in product knowledge and customer engagement, resulting in increased client satisfaction and loyalty.



• Led successful promotional campaigns for new merchandise, fostering teamwork to consistently surpass sales targets and enhance visual merchandising strategies.



• Developed and executed effective communication strategies to inform customers about new arrivals and exclusive offers, leading to a notable increase in repeat visits and positive referrals.



• Conducted in-depth analysis of sales data to identify trends and opportunities for improvement, driving informed decision-making and strategic planning.

Company industry:
Retail & Wholesale
Job role:
Sales

Education

Arab Open University - Lebanon

June 2015

June 2015

Bachelor's degree, Business Administration

Lebanon

GPA (rating): Very good

GPA (rating): Very good

Beirut Arab Open University

June 2015

June 2015

Bachelor's degree, Business Administration

Lebanon

GPA (rating): Very good

GPA (rating): Very good

Skills

Strategising
Expert
Strategising
Expert
Client Services
Expert
Client Services
Expert
Product Design
Expert
Product Design
Expert
Team Leadership
Expert
Team Leadership
Expert
Showroom Supervisor
Expert
Showroom Supervisor
Expert
Customer Care
Expert
Customer Care
Expert
product managment
Expert
product managment
Expert
reporting skills
Expert
reporting skills
Expert
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
DEMAND PLANNING
Intermediate
DEMAND PLANNING
Intermediate
FORECASTING
Intermediate
FORECASTING
Intermediate
MERCHANDISING
Intermediate
MERCHANDISING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
SALES
Intermediate
SALES
Intermediate
SUPERVISION
Intermediate
SUPERVISION
Intermediate
TECHNICAL DESIGN
Intermediate
TECHNICAL DESIGN
Intermediate
Management
Expert
Management
Expert
Administration
Expert
Administration
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Project Management
Expert
Project Management
Expert
Customer Service
Expert
Customer Service
Expert

Languages

English
Intermediate
French
Beginner
Arabic
Native Speaker

Training and Certifications

Certifications
CAD Design, Training Program Winner Kitchen Design