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تم إلغاء حظر المستخدم بنجاح
أحمد السبع أعين, Senior Customer Solutions Manager - Sales & Business Development

أحمد السبع أعين

Senior Customer Solutions Manager - Sales & Business Development·NOKIA

قطر

دبلوم عالي, Chief Digital Officer (CDO)

الخبرة العملية

مجموع سنوات الخبرة: 19 سنوات, 7 أشهر

Senior Customer Solutions Manager - Sales & Business Development

يناير 2023 - حتى الآن

NOKIA

الدوحة، قطر

يناير 2023 - حتى الآن

Accounts: Channels Enterprise, MEA
• Develop customized end-to-end network architecture designs based on the unique requirements and challenges of customers.
• Collaborate with all stakeholders to articulate the technical value proposition of Nokia Products & Solutions in a way that resonates with customers and demonstrate how these solutions meet the customers current and future requirements.
• Maximize revenue potential by offering comprehensive solutions and identify opportunities for cross-selling and upselling.
• Enhance enterprise channels/partners capabilities to effectively showcase and sell Nokias diverse range of solutions.
• Ensure that partners are well-versed in the latest features and benefits of Nokia end-to-end Portfolio.
• Foster a creative, collaborative, & structured approach to generate initiatives and attack plans towards competitors.
• Create compelling narratives about Nokia solutions & use-cases that resonate with the challenges and goals of enterprises across segments like public safety & defense, energy, utilities, transportation, smart cities, ports, maritime, and beyond.

مجال الشركة:
الاتصالات والشبكات
الدور الوظيفي:
المبيعات

Network Infrastructure Manager

يونيو 2018 - ديسمبر 2022

NOKIA

بيروت، لبنان

يونيو 2018 - ديسمبر 2022

Accounts: Alfa & Touch, Lebanon - Asiacell, Iraq
• Comprehended telecom operators environment, their organizational structure, processes as well as key solution differentiators, latest trends, markets, customer needs and competitor-related business.
• Worked closely with account managers to identify opportunities, respond to RFPs, define proactive & strategic initiatives towards customers, IT Solutions design & proposal writing, and translation of customer business needs into high level designs.
• Prepared, reviewed and commented on projects scope of work (SoW), bill of quantity (BoQ), and proposed designs.
• Supported the sales team with technical knowledge around cloud core networks (including SDM, IMS, EPC, and 5G Core), multi vendor automation technologies (comprising SON solutions), and the first national 5G-trial for Lebanon based on classical 5G BTS architecture.

مجال الشركة:
الاتصالات والشبكات
الدور الوظيفي:
تكنولوجيا المعلومات

IP Planning Team Leader, MEA

أغسطس 2013 - مايو 2018

NOKIA

دبي، الإمارات العربية المتحدة

أغسطس 2013 - مايو 2018

Accounts: Korek - Iraq, Almadar - Libya, Etisalat - UAE, Touch - Lebanon, Ooredoo - Tunisie, Zain - KSA, MTNi & MCCI - Iran.
• Functioned as a highly technical lead in IP domain for the Middle East region, with proficiency in IP products, 3GPP interfaces, and standard routing protocols (OSPF, ISIS, BGP, and Route policy, QoS, VRRP, Multicast, LDP and MPLS).
• Led, motivated, and inspired a functional team of experts to support projects according to Nokia Portfolios.
• Reinforced the project management plan (PMP) and project schedule, identified project risks and developed mitigation plans.

مجال الشركة:
الاتصالات والشبكات

Network Planning & Optimization Expert

أبريل 2007 - يوليو 2013

Nokia Siemens Networks (NSN)

بيروت، لبنان

أبريل 2007 - يوليو 2013

Accounts: MTN & SyriaTel - Syria, Zain - Jordan, Zain - Kuwait, Zain - Iraq, Zain - KSA, Ooredoo - Qatar, Alfa & Touch - Lebanon.
• Delivered network planning and optimization projects according to the agreed scope of work (SoW), and managed customers expectations and schedule of acceptance.
• Participated in the creation and analysis of statistical SLA/KPI reporting, parameters design and optimization, capacity management and assurance.
• Captured and understood customer needs on queries impacting design to provide the necessary recommendations.

مجال الشركة:
الاتصالات والشبكات

IP Networks Engineer

نوفمبر 2006 - مارس 2007

NOKIA

بيروت، لبنان

نوفمبر 2006 - مارس 2007

Accounts: Mobily - KSA, DU - UAE, Orange - Egypt.
• Participated as an expert in IP Network Performance & Capacity Management as well as IP Security & Authentication.
• Designed Technical Solution (TS), presented High Level Design (HLD), and executed Low Level Design (LLD) documentation.
• Engineered, optimized, and implemented Carrier Class Multiprotocol Label Switching (IP/MPLS).

مجال الشركة:
الاتصالات والشبكات

التعليم

Massachusetts Institute Of Technology

نوفمبر 2023

نوفمبر 2023

دبلوم عالي، Chief Digital Officer (CDO)

الولايات المتحدة

Chartered Management Institute

يوليو 2018

يوليو 2018

دبلوم عالي، Diploma in Strategic Management & Leadership

المملكة المتحدة

University of Leicester

يوليو 2018

يوليو 2018

ماجستير، MBA

المملكة المتحدة

Beirut Arab University

يوليو 2006

يوليو 2006

بكالوريوس، Electronics And Communication Engineering

لبنان

Skills

Solution Architecture
Expert
Solution Architecture
Expert
Pre sales Technical Support
Expert
Pre sales Technical Support
Expert
Network Technologies
Expert
Network Technologies
Expert
Creating Proposals
Expert
Creating Proposals
Expert
Managing High Performance Teams
Expert
Managing High Performance Teams
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
CAPACITY MANAGEMENT
Expert
CAPACITY MANAGEMENT
Expert
KPI REPORTING
Expert
KPI REPORTING
Expert
PLANNING
Expert
PLANNING
Expert
3GPP (TELECOMMUNICATION)
Expert
3GPP (TELECOMMUNICATION)
Expert
UPSELLING
Expert
UPSELLING
Expert
NETWORK ARCHITECTURE
Expert
NETWORK ARCHITECTURE
Expert
WRITING
Expert
WRITING
Expert
OPEN SHORTEST PATH FIRST (OSPF)
Expert
OPEN SHORTEST PATH FIRST (OSPF)
Expert
BORDER GATEWAY PROTOCOL
Expert
BORDER GATEWAY PROTOCOL
Expert
CISCO
Expert
CISCO
Expert
Interpersonal Skills
Expert
Interpersonal Skills
Expert
Negotiation Skills
Expert
Negotiation Skills
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
COACHING
Expert
COACHING
Expert
COMMUNICATION SKILLS
Expert
COMMUNICATION SKILLS
Expert
COMPETITIVE
Expert
COMPETITIVE
Expert
Presentation Skills
Expert
Presentation Skills
Expert
Working under pressure
Expert
Working under pressure
Expert
Troubleshooting
Expert
Troubleshooting
Expert
CRM
Expert
CRM
Expert
Digital transformation
Expert
Digital transformation
Expert
Solution Selling
Expert
Solution Selling
Expert
Business Development
Expert
Business Development
Expert
Account Management
Expert
Account Management
Expert
Partner Solution Management
Expert
Partner Solution Management
Expert
Sales Strategy
Expert
Sales Strategy
Expert
Customer Advocacy
Expert
Customer Advocacy
Expert
Solution Architecture
Expert
Solution Architecture
Expert
Pre sales Technical Support
Expert
Pre sales Technical Support
Expert
Network Technologies
Expert
Network Technologies
Expert
Creating Proposals
Expert
Creating Proposals
Expert
Managing High Performance Teams
Expert
Managing High Performance Teams
Expert

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

الشهادات
CMI Level 7 Diploma in Strategic Management and Leadership (CMI)
Oct 2018

التدريب
PMP
PMI
Dec 2019
Accelerated Leadership Program for Leaders of Leaders
Harvard Business Publishing
Apr 2020

الهوايات

  • Basketball
    Lebanese Second Division Champion