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أحمد طه, Securities Services Operations Officer

أحمد طه

Securities Services Operations Officer·Bank of Jordan

الأردن

الثانوية العامة أو ما يعادلها, accounting

الخبرة العملية

مجموع سنوات الخبرة: 6 سنوات, 5 أشهر

Securities Services Operations Officer

يناير 2023 - حتى الآن

Bank of Jordan

عمان، الأردن

يناير 2023 - حتى الآن

• Leverage expertise in managing operational activities to streamline accounting processes and enhance transaction accuracy.
• Ensure adherence to financial regulations and internal controls to uphold the integrity of accounting practices.
• Drive process improvements to boost operational efficiency, resulting in faster turnaround times and improved customer satisfaction.
• Collaborate with sales and banking teams to identify client needs, develop tailored solutions, and foster strong relationships.
• Utilize analytical skills to assess financial data and support strategic decision-making in retail banking operations.
• Implement best practices in operations management to enhance service delivery and optimize resource allocation.

مجال الشركة:
البنوك

Associate Operations

يناير 2023 - يناير 2023

ARAB BANK,

عمان، الأردن

يناير 2023 - يناير 2023

• Managed daily banking operations, including transaction processing and cash management, resulting in improved efficiency and customer satisfaction.
• Ensured strict compliance with regulatory standards and internal policies, maintaining the bank's operational integrity and minimizing risks.
• Streamlined workflows and processes, leading to a 20% reduction in processing time and supporting the achievement of key organizational objectives.
• Collaborated with cross-functional teams to enhance customer service strategies, increasing customer retention rates.
• Developed training programs for staff to improve operational knowledge and service delivery, fostering a culture of excellence in retail banking.

مجال الشركة:
البنوك

Teller and Customer Service Officer

يناير 2022 - يناير 2023

Jordan Ahli Bank

عمان، الأردن

يناير 2022 - يناير 2023

• Streamlined customer transaction processes, enhancing accuracy and efficiency while maintaining exceptional service quality.
• Served as the primary point of contact for clients, effectively addressing inquiries and resolving issues to foster a positive banking atmosphere.
• Delivered outstanding customer service by actively listening to client needs and providing customized financial solutions.
• Collaborated with team members to improve operational workflows, contributing to increased customer satisfaction and retention.
• Developed strong relationships with clients, leading to repeat business and referrals, demonstrating a commitment to excellence in retail banking.
• Utilized analytical skills to identify opportunities for process improvement, driving operational efficiency in banking services.

مجال الشركة:
البنوك

Accountant

يناير 2021 - يناير 2022

al sarya trading company

عمان، الأردن

يناير 2021 - يناير 2022

• Leveraged accounting expertise to accurately record financial transactions and prepare comprehensive financial statements, enhancing transparency and trust.
• Analyzed financial data to identify trends and support strategic decision-making, contributing to improved operational efficiency.
• Ensured compliance with accounting principles and regulations, safeguarding the organization against potential risks.
• Collaborated with sales teams to align financial insights with sales strategies, driving revenue growth and customer satisfaction.
• Developed strong relationships with stakeholders, providing timely and accurate financial information to support their needs and enhance service delivery.
• Demonstrated adaptability by transitioning skills to support retail banking operations, enhancing customer experience and operational effectiveness.

مجال الشركة:
المحاسبة

Sales Manager

يناير 2020 - يناير 2021

DipMaster

عمان، الأردن

يناير 2020 - يناير 2021

• Fostered strong customer relationships, leading to enhanced client satisfaction and loyalty.
• Streamlined operations by resolving customer issues promptly, contributing to a positive service experience.
• Boosted sales revenue through the creation and execution of targeted sales strategies, demonstrating strong analytical skills.
• Collaborated with cross-functional teams to optimize sales processes and improve overall efficiency.
• Leveraged communication skills to engage clients effectively, ensuring their needs were met and exceeded.
• Developed a keen understanding of financial products, enhancing my ability to support retail banking operations.
• Championed customer-centric initiatives, driving both sales growth and operational excellence.

مجال الشركة:
خدمات الدعم التجاري الأخرى

التعليم

University of Jordan

فبراير 2021

فبراير 2021

الثانوية العامة أو ما يعادلها، accounting

الأردن

المعدل التراكمي (نقاط): 3.13 من 4

المعدل التراكمي (نقاط): 3.13 من 4

Islamic educational college

فبراير 2021

فبراير 2021

الثانوية العامة أو ما يعادلها، accounting

الأردن

المعدل التراكمي (نقاط): 3.13 من 4

المعدل التراكمي (نقاط): 3.13 من 4

,

University of Jordan

يناير 2021

يناير 2021

بكالوريوس، Accounting

الأردن

Islamic educational college school

يناير 2017

يناير 2017

الثانوية العامة أو ما يعادلها، Logic And Scientific Method

الأردن

Skills

ACCOUNTANCY
Beginner
ACCOUNTANCY
Beginner
ACCOUNTING SOFTWARE
Beginner
ACCOUNTING SOFTWARE
Beginner
COMMUNICATION SKILLS
Beginner
COMMUNICATION SKILLS
Beginner
COST ACCOUNTING
Beginner
COST ACCOUNTING
Beginner
DERIVATIVES
Beginner
DERIVATIVES
Beginner
FINANCIAL
Beginner
FINANCIAL
Beginner
LEADERSHIP
Beginner
LEADERSHIP
Beginner
MICROSOFT EXCEL
Beginner
MICROSOFT EXCEL
Beginner
MICROSOFT OFFICE
Beginner
MICROSOFT OFFICE
Beginner
BANKING
Intermediate
BANKING
Intermediate
ACCOUNTING
Intermediate
ACCOUNTING
Intermediate
CASH MANAGEMENT
Intermediate
CASH MANAGEMENT
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
REGULATORY REQUIREMENTS
Intermediate
REGULATORY REQUIREMENTS
Intermediate
SECURITIES FINANCE
Intermediate
SECURITIES FINANCE
Intermediate
TRANSACTION PROCESSING BUSINESS
Intermediate
TRANSACTION PROCESSING BUSINESS
Intermediate

اللغات

العربية

متمرّس

الانجليزية

متمرّس

التدريب و الشهادات

الشهادات
CFM, The Hope
CMA, IMA