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Ahmad Warrak, Head of Management Department, Faculty of Business Administration

Ahmad Warrak

Head of Management Department, Faculty of Business Administration·Arab International University

Syria

Doctorate, Human Resources

Work experience

Total years of experience: 13 years, 6 months

Head of Management Department, Faculty of Business Administration

October 2025 - Present

Arab International University

Damascus, Syria

October 2025 - Present

Company industry:
Primary, Prep, & Secondary School

Visiting Lecturer

January 2025 - Present

Damascus University/ Higher Institute for Administration Development (HIDA)

Damascus, Syria

January 2025 - Present

• Delivering a wide range of postgraduate courses in English and Arabic in the fields
of Strategic Management and Human Resources for postgraduted students

Company industry:
Higher Education

Visiting Lecturer

January 2025 - Present

Higher Institute for Business Administration (HIBA)

Damascus, Syria

January 2025 - Present

Company industry:
Higher Education

Lecturer

October 2020 - Present

Arab International University (AIU)

Damascus, Syria

October 2020 - Present

• Delivering a wide range of undergraduate courses in English in the fields of
Management and Human Resources.

Company industry:
Higher Education

Lecturer

October 2020 - Present

Syrian Virtual University (SVU)

Damascus, Syria Remote

October 2020 - Present

• Postgraduate Program:
◦ Human Resources and Volunteering Management in NGOs
◦ Supervision of masters theses
• Undergraduate Program:
◦ Fundamentals of Management
◦ Organizational Theory
◦ Human Resources Management
◦ Entering Labor Market Skills
◦ Career Path Management
◦ Training and Development

Company industry:
Higher Education

Dean, Faculty of Business Administration

October 2024 - January 2025

Arab International University

Damascus, Syria

October 2024 - January 2025

• Directed academic operations, faculty affairs, and strategic development
across undergraduate and graduate programs in business administration.
• Led curriculum design, review, and accreditation compliance in accordance
with national and international quality assurance standards.
• Oversaw faculty lifecycle processes including recruitment, onboarding,
evaluation, and professional development planning.
• Managed departmental budgeting, resource allocation, and reporting aligned
with institutional goals.
• Facilitated strategic partnerships with external academic institutions and
industry stakeholders to support faculty and program advancement.
• Promoted a culture of research, innovation, and interdisciplinary
collaboration across academic departments

Company industry:
Higher Education

Vice Dean, Faculty of Business Administration

January 2022 - January 2024

Arab International University

Damascus, Syria

January 2022 - January 2024

• Supported the Dean in academic planning, administrative operations, and
academic governance activities.
• Coordinated faculty affairs operations including faculty workload planning,
performance assessments, and policy compliance.
• Oversaw academic scheduling and course delivery logistics for
undergraduate and postgraduate programs.
• Participated in institutional planning committees and contributed to faculty
policy development and quality assurance frameworks.
• Led initiatives to strengthen industry engagement, student support services,
and community outreach.

Company industry:
Higher Education

Head of Recruitment and Career Development Section

January 2020 - January 2021

Bank al Sharq (Banque Libano-Francaise Groupe)

Damascus, Syria

January 2020 - January 2021

• Managed full-cycle recruitment processes, job postings, candidate
screening, interviewing, and onboarding activities.
• Led the development and implementation of HR policies, career
progression frameworks, and employee development programs.
• Conducted employee performance appraisals, orientation programs,
and training evaluations.
• Oversaw HR analytics, budget forecasting for training, and career
development reporting to executive management.

Company industry:
Banking

Senior Recruitment and Career Development Officer

January 2016 - December 2019

Bank al Sharq (Banque Libano-Francaise Groupe)

Damascus, Syria

January 2016 - December 2019

• Drafted HR committee agendas, coordinated internal HR
communications, and maintained recruitment documentation.
• Managed HR databases, updated job descriptions, and maintained
organizational structure charts.
• Supported succession planning, employee transfers, and talent
management strategies.

Company industry:
Banking

HR Officer

January 2014 - December 2015

Bank al Sharq (Banque Libano-Francaise Groupe)

Damascus, Syria

January 2014 - December 2015

• Prepared monthly payroll, tax reports, and managed social security
documentation (NSSF).
• Administered employee records, HR compliance reports, and
compensation transactions.

Company industry:
Banking

Junior HR Officer

January 2013 - January 2014

Bank al Sharq (Banque Libano-Francaise Groupe)

Damascus, Syria

January 2013 - January 2014

• Handled employee onboarding, resignations, leave management, and
time attendance tracking.
• Maintained HRMS data integrity and supported HR audits and
recordkeeping.

Company industry:
Banking

Education

Higher Institute of Business Administration

March 2020

March 2020

Doctorate, Human Resources

Syria

My thesis about The Impact of Strategic Management of Human Resources on the Retention of Core Employees, the Mediating Role of Employees Well-being.

Higher Institute Of Business Administration - Syria

March 2020

March 2020

Doctorate, Human Resource Management

Syria

High Institute of Business Adminstration

May 2015

May 2015

Master's degree, Human Resources

Syria

GPA (percentage): 88%

GPA (percentage): 88%

My thesis was The Role of the Supervisor in Employees Career Development and its Impact on Organizational Commitment 6/2015 Published an article "The Impact of Career Development on Organizational Trust" Tishreen University Journal for Research and Scientific Studies

Higher Institute Of Business Administration - Syria

May 2015

May 2015

Master's degree, Human Resources Management

Syria

Higher Institute of Business Administration

September 2011

September 2011

Bachelor's degree, Human Resources

Syria

GPA (percentage): 87.1%

GPA (percentage): 87.1%

My study was 5 years, in my 4th year i specialized in Human Resource 9/2011: first graduate on Human Resource Management 3rd graduate on all departments 9/2009: Dean's List, exempted 100% of college expenses.GPA: 89.23% 9/2010: Dean's List, exempted 100% of college expenses GPA; 90.48%

Higher Institute Of Business Administration - Syria

September 2011

September 2011

Bachelor's degree, Human Resouces Management

Syria

Skills

Human Resource Strategies

Expert

Recruitment

Expert

Employee Relations

Expert

Training and Development

Expert

SPSS

Expert

ICDL

Expert

SPSS

Intermediate

Microsoft Office (Word, Excel,....)

Expert

SMART PL3

Intermediate

Communication Skills

Expert

Teamwork

Expert

Human Resource Strategies

Expert

Recruitment

Expert

Employee Relations

Expert

Training and Development

Expert

BUSINESS ADMINISTRATION

Intermediate

DATABASE MANAGEMENT SYSTEMS

Intermediate

DECISION SUPPORT SYSTEMS

Intermediate

HUMAN RESOURCE MANAGEMENT

Intermediate

LEADERSHIP

Intermediate

MANAGEMENT

Intermediate

OPERATIONS

Intermediate

POLITICAL SCIENCES

Intermediate

RESOURCE MANAGEMENT

Intermediate

STRATEGIC MANAGEMENT

Intermediate

Social profiles

Languages

English

Intermediate

French

Beginner

Arabic

Beginner

Memberships

Institute of Human Resource Management / Syria

Member

March 2019

Training and Certifications

Certifications
Competency-Based Interviewing
Business Excel
HR Seeking Gold Starmanship &
Preparatory Certificate in Business Administration

Training
Competency –Based Interviewing
Meirc Training and Consulting
Sep 2016

Hobbies and interests

Reading

9/2011: first graduate on Human Resource Management Department 3rd graduate on all departments 9/2009: Dean's List, exempted 100% of college expenses.GPA: 89.23% 9/2010: Dean's List, exempted 100% of college expenses GPA; 90.48