Web Specialiest Developer
Nawras Telecom company
Total years of experience :19 years, 5 Months
Responsible for analyzing clients’ requirements with regard to service requests and interacting with them to provide post implementation support.
Accountable for resolving and troubleshooting all client related issues along with handling escalations raised by the team as well as the client .
Instrumental in maintaining high quality standards; planning and managing complex projects from inception to completion.
Instrumental in assisting in troubleshooting and correcting several production control problems on critical projects.
Responsible for developing & explaining functionalities and identifying issues with logs.
Responsible for designing applications impacting existing / new modules as well as new technologies and development activities including designing application performance and ease of use, defects raised.
Instrumental in managing vendors’ communications including (Project delivery time, Post Production defects etc.
Accountable for suggesting / recommending improvements in support processes of operations
Key role in performing system analysis and designing high level solutions for the in-house developed Customized CRM (Front end, Back end) system.
Key role in supervising system implementation and quality assurance activities along with administering the enterprise Intranet portal.
Instrumental in mentoring & motivating the team in achieving / exceeding targets set ensuring quality deliverables and utmost client satisfaction.
Responsible for sharing project Status reports with Senior Managers and providing custom code solutions to the client and documents for setup and deployment ensuring usability, high performance and fast responsiveness.
Worked as .Net Developer for Windows and web applications using C# in workflow project.
Maintained existing reports and reported delivery systems.
Developed software, reviewed codes / designs and tested programmes to support application systems development plans.
Provided custom code solutions to clients and documents for setup and deployment ensuring usability, high performance and fast responsiveness.
Performed system feasibility studies, analysis & design and translated business rules / requirements into system specifications.
Performed requirement analysis, application / document designing, implementation along with maintaining various applications.
Prepared advanced level designs while tracking and programming applications involving validation and verification of complex software applications.
Handled tasks including software installation, hardware set up and configuration.
Interacted with customers for feedback and troubleshot / resolved all issues and queries ensuring utmost quality service.
Worked as .Net Developer for Windows and web applications using C# in workflow project.
Maintained existing reports and reported delivery systems.
Developed software, reviewed codes / designs and tested programmes to support application systems development plans.
Provided custom code solutions to clients and documents for setup and deployment ensuring usability, high performance and fast responsiveness.
Performed system feasibility studies, analysis & design and translated business rules / requirements into system specifications.
Performed requirement analysis, application / document designing, implementation along with maintaining various applications.
Prepared advanced level designs while tracking and programming applications involving validation and verification of complex software applications.
Handled tasks including software installation, hardware set up and configuration.
Interacted with customers for feedback and troubleshot / resolved all issues and queries ensuring utmost quality service.