Systems Engineer (Technical Manager) - Software Solutions Dept. Manager from (1/9/2011 - till now)
GCE
Total years of experience :22 years, 3 Months
o Working in Software Solutions Department.
o Responsible about technical team.
o Providing clients with best IT solutions based on Microsoft, Symantec, Citrix and Websense products.
o Responsible for products presentation to the clients.
o Preparing Technical Proposals and implementation plan for projects.
o Projects planning and implementation.
o Clients supports for various products.
o Responsible about Microsoft, Symantec, Citrix and Websense products training.
Now i am Software Solutions Department Manager.
o Hardware and software support for end users.
o Responsible for developing current infrastructure.
o End users training for new technologies
o Administration, support and responsible for upgrading the following systems:
Microsoft Active Directory.
Microsoft ISA Server.
Lotus Domino 6.0
McAfee Antivirus.
MyClient software.
o Hardware Support for IBM and Fujitsu Siemens PC’s, Notebooks and Servers.
o Installation, configuration and troubleshooting for:
Microsoft Windows Server 2000/2003 Active Directory.
Microsoft Exchange Server 2000/2003.
Microsoft ISA server 2000/2004.
PC’s and Servers maintenance.
o Hardware Support for IBM and Fujitsu Siemens PC’s, Notebooks and Servers.
o Installation, configuration and troubleshooting for:
Microsoft Windows Server 2000/2003 Active Directory.
Microsoft Exchange Server 2000/2003.
Microsoft ISA server 2000/2004.
PC’s and Servers maintenance.
NA