Membership Supervisor
Bupa Arabia
Total years of experience :18 years, 4 Months
Manage the support unit in the maintenance(Ask membership, Web & Rejection)
Look at developing areas in the system and improving them,
Designing and extracting reports for the business,
Looking at the work process and try to improve them,
Obtain and achieve above 90% daily KPI,
Set the team outcome and us the fit measuring tool,
Interview new job candidate,
Data analysing and dashboard reporting
Play a major role in many of the department developing projects.
I was working with Dr. Ghassan N. Pharoan Hospital Jeddah as a reception
supervisor from 2001till 2009, when I had to leave GNP to continue studying
abroad.
Responsibilities: 1. Accepting patients as per their specifications.
2. Selecting appropriate account numbers for the credit patients.
3. Arranging all necessary documents for insurance and direct billing patients.
4. Sorting out any problem that occurred in the reception area.
5. Arranging daily, weekly and monthly rota of my subordinates.
6. I'm writing the birth certificate for the new born baby.
1. Master of Management in Business Administration from University of Leicester (Leicester, United Kingdom) (2011-2012)
I've looked into some business introduction. For example, marketing, accounting and human resource.
(Leicester, United Kingdom) (2011) 3. English language Certificate, and it is equivalent to IELST Ce
(2010) 4. English language Certificate, from King AbdulAziz University (Jeddah, Saudi Arabia), English Centre. 5. Bachelor of Science in Metrology from King AbdulAziz University