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Ahmad Zaid Abu Touk, Senior Logistics & Operations Specialist

Ahmad Zaid Abu Touk

Senior Logistics & Operations Specialist·Hadmala for Logistics Services

Jordan

Bachelor's degree, Management Information System

Work experience

Total years of experience: 19 years, 3 months

Senior Logistics & Operations Specialist

January 2020 - October 2024

Hadmala for Logistics Services

Amman, Jordan

January 2020 - October 2024

 Oversaw HR processes, payroll, and training for 5 staff in a sensitive logistics environment.  Managed procurement, vendor selection, and inventory compliance—achieving consistent
cost reductions.  Ensured compliance with legal standards on documentation and secure operations.

Company industry:
Non-profit Organization
Job role:
Logistics and Transportation

Free Lance

January 2016 - December 2019

Al Amad Cp.

Amman, Jordan

January 2016 - December 2019

Led fleet management for 25+ vehicles with 98% readiness and compliance to UN security
protocols.  Developed bilingual (English/Spanish) emergency manuals and conducted safety training.  Managed high-value lease agreements and supplier negotiations under tight compliance
conditions.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

Senior Coordinator- Operations

November 2014 - December 2016

Emkan Charitable Society

Amman, Jordan

November 2014 - December 2016

 Developed procurement tracking and inventory systems in support of local community
programs.  Conducted regional market assessments to optimize supplier database and service quality.

Company industry:
Non-profit Organization
Job role:
Management

Finance and Administration Manager ( Operations )

January 2012 - October 2014

ETTC

Erbil, Iraq

January 2012 - October 2014

 Managed budgeting, payroll, forecasting, and donor financial reporting, ensuring full
regulatory compliance.  Led monthly closings, cash flow tracking, and bank reconciliations; maintained audit-ready
records.  Oversaw grants management, AP/AR, and variance analysis aligned with donor budgets.  Supervised HR functions for 20+ staff, including onboarding, contracts, and compliance
with labor laws.  Implemented a digital asset system, enhancing traceability and reducing discrepancies.  Coordinated with HQ on audits and internal control enforcement.

Company industry:
Non-profit Organization
Job role:
Administration

Finance And Administration Manager

August 2005 - December 2011

Association of Experts in Migration and Development Cooperation

Amman, Jordan

August 2005 - December 2011

 Led financial operations, including budgeting, payroll, bank reconciliations, and donor
reporting across multiple country offices.  Facilitated legal registration of the organization in Jordan and Lebanon, ensuring regulatory
compliance.  Managed cash flow, oversaw vendor contracts, and enforced financial controls to reduce
risk and improve audit readiness. 2
 Supported

Company industry:
Non-profit Organization
Job role:
Administration

Logistics Senior Planner (One year contract, Double Job)

January 2009 - December 2009

Iraq Transport Network

Amman, Jordan

January 2009 - December 2009

- Tasked with planning, managing and administering department performance.
- Promoted healthy work environment and ensured that employees adhered to the same.
- Directed and coordinated work flow among various departments to achieve organizational objectives.
- Provided efficient support to entire departments to support operations.
- Assigned and delegated task, and established staff accountabilities and objectives.
- Tracked, evaluated and submitted daily reports to complete other key metrics. Planned, coordinated, followed up and reported on special and critical loads.

Company industry:
Management Consulting
Job role:
Logistics and Transportation

Education

The Open University

March 2013

March 2013

Bachelor's degree, Management Information System

Jordan

Skills

Administration
Expert
Administration
Expert
Workflow
Expert
Workflow
Expert
Mentoring
Expert
Mentoring
Expert
Market Studies
Expert
Market Studies
Expert
Metrics
Expert
Metrics
Expert
Supply Chain Strategy & Optimization
Expert
Supply Chain Strategy & Optimization
Expert
Procurement & Vendor Management
Expert
Procurement & Vendor Management
Expert
Fleet & Transportation Management
Expert
Fleet & Transportation Management
Expert
Risk Mitigation & Compliance (Donor, and INGO Standards)
Expert
Risk Mitigation & Compliance (Donor, and INGO Standards)
Expert
Budgeting & Cost Control
Expert
Budgeting & Cost Control
Expert
Emergency Logistics & Rapid Response
Expert
Emergency Logistics & Rapid Response
Expert
Inventory & Asset Management
Expert
Inventory & Asset Management
Expert
Team Leadership & Capacity Building
Expert
Team Leadership & Capacity Building
Expert
Monitoring, Evaluation, and Learning (MEL) Frameworks
Expert
Monitoring, Evaluation, and Learning (MEL) Frameworks
Expert
Administration
Expert
Administration
Expert
Workflow
Expert
Workflow
Expert
Mentoring
Expert
Mentoring
Expert
Market Studies
Expert
Market Studies
Expert
Metrics
Expert
Metrics
Expert

Languages

Arabic
Native Speaker
English
Expert