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ahmed abd elhameed anwar, ITSM Consultant

ahmed abd elhameed anwar

ITSM Consultant

STC

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, computer sciences
Experience
12 years, 4 Months

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Work Experience

Total years of experience :12 years, 4 Months

ITSM Consultant at STC
  • Saudi Arabia - Riyadh
  • My current job since July 2016

-Requirement gathering
-Requirement analysis
-Solution design
-Planning
-Remedy installation
-Developing
-Testing, UAT
-Data migration

Business analyst at vodafone
  • Egypt - Cairo
  • July 2014 to July 2016

-Requirements analysis
-Implementation development & configuration
-Testing and quality assurance
-User Acceptance Test
-Deployments & Migrations
-Production Stabilization

Software engineer at Automation Consultants
  • Egypt - Cairo
  • March 2013 to June 2014

creating products based on clouds using MVC
managing technical and proposal documents

Solution developer at eBSEG
  • Egypt - Cairo
  • February 2012 to February 2013

We are building web application targeting smart phones IOS and android devices through a cross platform using phonegap.

Education

Bachelor's degree, computer sciences
  • at Hellwan university
  • January 2012

Computer sciences

Specialties & Skills

IT Service Management
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BMC Remedy
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.NET
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SQL
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BMC Incident managment
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BMC change managment
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BMC Remedy
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Asp.net
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MS SQL
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BMC Developer studio customization
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Oracle 11g
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Remedy administration
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Javascript
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Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

BMC Administrator (Training)
Training Institute:
BMC Software Education Center
BMC Atuim CMDB (Training)
Training Institute:
BMC Software Education Center
ITIL (Certificate)
Date Attended:
May 2018

Hobbies

  • playing lute