Assistant Information Systems manager
Grand Hyatt Doha
Total years of experience :5 years, 9 Months
Grand Hyatt Doha Doha Qatar 5 Stars (249 rooms)
Promotion
1 December 2011 up to date
Assistant Information Systems manager
( Code 3)
Grand Hyatt Doha Doha Qatar 5 Stars (249 rooms)
1 April 2010 Until 1 December 2011
Assistant Manager Information Systems
(Code 2n)
Hyatt Regency Sharm El Sheikh Sinai, Egypt 5 Stars (471 rooms)
1 February 2007 until 1 April 2010
Information Systems Coordinator
(Code 2g)
Duties and responsibilities:
* In-depth and practical IT knowledge, encompassing both hardware maintenance and software administration.
* Ensure regular and proper data back-up library is maintained at all times, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
* Install new / rebuild existing servers and configures hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
* Develop and maintain installation and configuration procedures
* Installing, supporting and maintaining new server hardware and software infrastructure and managing the dissemination of software upgrades and patches.
* Repair and recover from hardware or software failures.
* Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs.
* Ability to ensure appropriate and up-to-date documentation is in place and maintained which accurately describes the installed IT infrastructure.
* Communicate with system users, investigate, trouble-shoot, and resolve system problems so that user problems are resolved quickly and satisfactorily.
* Oversees troubleshooting, archiving, and disaster recovery and provides expert support when necessary.
* Contribute to and maintain system standards.
* Research and recommend innovative, and where possible automated approaches for system administration tasks.
* Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
* Coordinate and communicate with impacted constituencies.
2000 - 2004 Faculty of Commerce Cairo University BS.c of Commerce majored in Accounting