أحمد علام, Business Development Manager and Personal Assistant to CEO

أحمد علام

Business Development Manager and Personal Assistant to CEO

MOBCO Group

البلد
مصر - القاهرة
التعليم
دبلوم, Accounting
الخبرات
18 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :18 years, 9 أشهر

Business Development Manager and Personal Assistant to CEO في MOBCO Group
  • مصر - القاهرة
  • أشغل هذه الوظيفة منذ يناير 2015

Evaluate business plans and financial projections.
-Assesses business start-up and expansion with development needs.
-compile accurate spreadsheets (balance sheets, income statement, cash flows, trends, and ratio analysis) based on information obtained from customers.
-Work with the business development program to provide technical assistance to persons starting a new business including evaluating business and marketing plans, financial performance, and projected cash flows.
-Coordinate and teach technical assistance group education and/or sessions.
-Tracks service delivery and outcomes in customer database, and reviews documentation of all business development-counseling sessions in cooperation with staff.
-Document all time spent with customers in customer databases.
-create customer computer file and promptly input new client data into data collection systems. Add counseling information after each additional counseling session.
-Analyzes, evaluates, and reports credit worthiness of current and prospective business customers with lending team or for customer action plan.
-Evaluates existing customer performance through spreadsheet analysis of different financial statements.
-Assist in marketing strategies and business development programs.
-participate in business technical assistance team meetings.
• Responsible for implementing an organization's business development strategy and identifying new business opportunities.
• Acquire new partners which serve consumer base and align with the organization strategy.
• Share responsibility of the new channels ROI and development plan to maintain and enhance the new/existing channels.
• Responsible for developing the business relationships, generate and negotiate new income opportunities and business leads.
• Support management by providing analysis for evaluating new business opportunities.
• Develop marketing strategies and initiatives along with marketing & retail management and coordinate actions to influence the market.
• Clarify goals and reach agreement maintaining the interests of all parties.
• Proactively develop and improve products and services based on market and consumer behavioral analysis.
• Actively and successfully develop strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partner’s needs and goals.
• Assist in marketing strategies and business development programs.
• Participate in business technical assistance team meetings.
• Review Lease agreements (AFL) and prepare the Tenant Requirement Summary sheet (TRS)
• Ensure the handover to the Tenants is as per the Lease agreement. Handover allocated units to Tenants upon nominated access date
• Receive and attend to queries from tenants and their consultants concerning specification utilities available routing of services etc.
• Receive comment and approve on behalf of the Landlord the fitting-out proposals which include concept design approval and detailed design approval, provide to the Landlord advice on the tenants’ proposals as required and liaising with the consultants as necessary
• Monitor design and construction progress as fit out continues and potential design, construction and programme issues.
• Process, monitor and drive variation requests to allocated units to EI’s and ensure changes as highlighted are being made on site
• Ensure the Tenants have paid in full all their financial obligations prior to consent to operate certificate being issued.

Business Development Manager في MORE
  • مصر - القاهرة
  • أبريل 2014 إلى ديسمبر 2014

-Evaluate business plans and financial projections.
-Assesses business start-up and expansion with development needs.
-compile accurate spreadsheets (balance sheets, income statement, cash flows, trends, and ratio analysis) based on information obtained from customers.
-Work with the business development program to provide technical assistance to persons starting a new business including evaluating business and marketing plans, financial performance, and projected cash flows.
-Coordinate and teach technical assistance group education and/or sessions.

Customer Service Team Leader في Raya
  • مصر - القاهرة
  • مايو 2013 إلى أغسطس 2013

Responsible for delivering Etisalat Egypt Services’ customer service capabilities to clients by driving the unit to an excellent level of for client’s customers enabling them to use the wide variety of products and services. Also raising the quality level of handling customer inquiries/problems to systematically measure and address its root causes to drive improvement in customer experience.

Corporate Sales Executive في Vodafone Egypt
  • مصر - القاهرة
  • يناير 2013 إلى مايو 2013

-promote products and services to Vodafone Egypt corporate customers and negotiate contracts with the aim of maximizing sales profits and being the key point of contact between Vodafone Egypt and its corporate clients: answering queries, offering advice and introducing new products.

Senior customer service Representative في Vodafone Egypt
  • مصر - القاهرة
  • فبراير 2005 إلى يناير 2013

1. Offer superior quality of Service to Vodafone Egypt Premium/ Platinum Customers, through handling inbound and outbound contacts in order to exceed their expectations and to assure their satisfaction.
2. To effectively act as a front line interface with Premium/ Platinum customers, by handling off board activities that require interaction and follow up.
3. Providing Premium/ Platinum customers with a great experience through a proactive, customized, personalized relationship mainly via phone contact. To manage their assigned/ dedicated accounts, addressing their issues proactively, maintaining/ increasing revenue, and minimizing churn.

الخلفية التعليمية

دبلوم, Accounting
  • في ISO Finance Academy
  • سبتمبر 2004

Certified Managerial Accountant ( CMA ). I finished part two.

دبلوم, Comuter Accounting Diploma
  • في YAT Education Center
  • أبريل 2003

Accounting diploma for all computer applications related to accounting and finance like ( Excel, Access, Powerpoint and Quick books )

بكالوريوس, Accounting
  • في Zagazig University, Banha branch
  • يوليو 2002
الثانوية العامة أو ما يعادلها,
  • في AL Ibrahimya military secondary school
  • يوليو 1998

Specialties & Skills

Customer Service
Interpersonal Skills
Customer Retention
Marketing
MS Word
MS Excel
MS Powerpoint
Typing 60 wpm
Quickbooks
MS Access
Internet
Quickbooks

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

Reaching our full potenial (تدريب)
معهد التدريب:
Innovative
تاريخ الدورة:
June 2009
Emotional Intelligence (تدريب)
معهد التدريب:
Innovative
تاريخ الدورة:
March 2007