Store Manager
Magrabi Retail
مجموع سنوات الخبرة :10 years, 9 أشهر
Magrabi Retail Oman
•Interviewed job candidates and made staffing decisions.
•Counted cash drawers and made bank deposits.
•Managed staff of 3 sales associates and 1 assistant manager.
•Assigned employees to specific duties to best meet the needs of the shop.
•Reordered inventory when it dropped below predetermined levels.
•Instructed staff on appropriately handling difficult and complicated sales.
•Examined merchandise to verify that it was correctly priced and displayed.
•Planned budgets and authorised payments and merchandise returns.
•Organised private mailbox system using mailbox manager software.
•Scheduled and led weekly shop meetings for all employees.
•Increased profits through effective sales training and troubleshooting profit loss areas.
•Reported to the district manager regarding all shop and staff issues.
•Completed profit and loss performance reports.
•Trained and developed new associates on POS system and key sales tactics.
•Implemented a new ordering process and identified poor work habits to improve process effectiveness.
•Generated repeat business through exceptional customer service.
•Conducted stock inventories once per week.
Greeted customers in a timely fashion while quickly determining their needs.
•Recommended merchandise to customers based on their needs and preferences.
•Responded to customer questions and requests in a prompt and efficient manner.
•Engaged with customers in a sincere and friendly manner.
•Prioritised helping customers over completing other routine tasks in the store.
•Built relationships with customers to increase likelihood of repeat business.
•Completed all cleaning, stocking and organising tasks in assigned sales area.
Greeted customers and ascertained customers' needs.
•Organised racks and shelves to maintain the visual appeal of the store.
•Developed positive customer relationships through friendly greetings and excellent service.
•Trained and served as a peer coach for new sales associates.
•Verified that all customers received receipts for purchases.
•Stocked shelves and supplies and organised displays.
•Helped customers with questions, problems and complaints in person and via telephone.
Magrabi Retail Company Egypt
•Greeted customers and ascertained customers' needs.
•Maintained records related to sales.
•Helped customers with questions, problems and complaints in person and via telephone.
•Stocked shelves and supplies and organised displays.
•Organised racks and shelves to maintain the visual appeal of the store.