Senior Integration Engineer
AMS
Total years of experience :14 years, 6 Months
• Installation/configuration of IPTV solution
• Experienced in System integration and testing for IPTV Developed & delivered IPTV Installation and Integration over ADSL, VDSL and Residential compounds infrastructure internally within EAMS Delivered customer demos of Middleware, VOD Pumps, STBs, Encryption, Headend.
• Configure and test connectivity devices according to the setup design. Provide troubleshooting, analysis & problem solution for critical situations, remotely or on-site if needed.
• Responsible of all pre-implementation tasks to drive smooth network deployments.
• Provide technical consultant activities, services improvement, and technical documentation and reporting.
• Plan for software & hardware system upgrades/expansions
• Testing:
1. User Acceptance Testing
2. IPTV System Acceptance Testing
3. Test Case Development
• Consultation Provide technical support to internal & external customers, & ensure their satisfaction.
• Act as technical reference to other teams. Responding to their requests.
• Knowledge Transfer :
Transfer the Know How to Junior Engineers, to enhance the technical knowledge.
• Integration IPTV system with TE-Data and Telecom Egypt network
• Assist in installation and configuration of ADSL DSLAM and VDSL switches to support triple play services.
• ADSL & VDSL CPE configuration to be compatible with IPTV and internet service.
ADSL and Leased Line support engineer (NOC) 11/2009 -Present
NOOR Telecommunications
Job description: • Good knowledge of ADSL technology.
• Good Knowledge of NOOR ADSL topology, devices (DSLAMs, CPEs)
• Good knowledge of troubleshooting concepts.
• Strong communication skills.
• Passion for customer service and interaction.
Graduation Degree: Good Major: Communication and Electronics Graduation Project: Computer Network Planning Tool The Programming Language used in project is Java language Graduation Project Degree: Excellent