Business Analyst and project manager
creative systems co.
مجموع سنوات الخبرة :19 years, 5 أشهر
- Business Analyst and Project Manager on Creative Systems Co. (From 8/2017 to Now)
Riyadh, KSA
Outsource at PV project (General Presidency for the Promotion of Virtue and Prevention of Vice KSA)
Responsibilities
1. Handle PV projects across multiple domains and handle new business domains.
2. Elicit requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, user stories, business analysis, task and workflow analysis, and/or viewpoints.
3. Elicit, and analyze client requirements and document client business requirements for new solutions.
4. Provide support in the identification, validation and implementation of solutions and applications with clients to gain insight of their business requirements.
5. Liaison between the business users and the development team to ensure that the deployed solution solves the client’s business problems and those milestones are satisfactorily met.
6. Interface with business users and departments to make sure that business requirements are translated into functional specifications.
7. Requirements planning as projects and scrum sprints.
8. Lead and Monitor closely the software development lifecycle, from requirement gathering to implementation and testing.
1. Manage requirements tractability information and track requirements status throughout the project.
2. Follow up and control team of development to meet delivery date and Quality standards within the authorized budget.
3. Provide the team and senior management by performance reports.
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Business Analyst and Project Manager on Al-Jeraisy Co. (From 7/2015 to 7/2017)
Riyadh, KSA
Outsource at PV project (General Presidency for the Promotion of Virtue and Prevention of Vice KSA)
Responsibilities
4. Gather, analyze and identify client requirements and document client business requirements for new solutions.
5. Provide support in the identification, validation and implementation of solutions and applications with clients to gain insight of their business requirements.
6. Assists with the preparation of the business analysis of presentations and proposals
7. Liaison between the business users and the development team to ensure that the deployed solution solves the client’s business problems and those milestones are satisfactorily met.
8. Interface with business users and departments to make sure that business requirements are translated into functional specifications.
9. Set plans for requirements as projects and scrum sprints
10. Lead and Monitor closely the software development lifecycle, from requirement gathering to implementation and testing.
11. Follow up and control team of development to meet delivery date and Quality standards within the authorized budget.
12. Provide the team and senior management by performance reports.
- Project Manager on Egyptnetwork Co. (From 11/2014 to 6/2015)
Riyadh, KSA www.egyptnetwork.com
Outsource at Hesba project (General Presidency for the Promotion of Virtue and Prevention of Vice KSA)
- Business analyst on Egyptnetwork Co. (From 11/2011 to 6/2015)
Riyadh, KSA www.egyptnetwork.com
Outsource at Hesba project (General Presidency for the Promotion of Virtue and Prevention of Vice KSA)
• Gather, analyze and identify client requirements and document client business requirements for new solutions.
• Conduct gap analysis between software (as is) and client requirements (to be) to identify solutions that optimize existing processes and formulate it in collaboration with technical team and project manager.
• Provide support to Sales representatives in the identification, validation and implementation of solutions and applications with clients to gain insight of their business requirements.
• Assists with the preparation of the business analysis of presentations and proposals to clients.
• Liaison between the client and the development team to ensure that the deployed solution solves the client’s business problems and that milestones are satisfactorily met.
• Interface with client to make sure that business requirements are translated into functional specifications.
• Monitor closely the software development lifecycle, from requirement gathering to implementation and testing.
• Negotiate and reports post-deployment customer feedback and change requests and prospects for new opportunities within the customer’s organization.
analyzing and developing applications for automating the systems of Co.
Part time
• Analyzes customer reported problems and reports to appropriate channels problem areas in products.
• Delivers technical training to newly hired support staff
• Assists other departments within organization to prepare product descriptions, manuals, and technical publications.
• Collects and analyzes business requirements.
• Develops personnel capacity through interviewing, recommending for hire, training and assisting new hires in performing their duties.
• Works with development department in testing and implementing new product features, recommended structures and throughput.
• Recommends new strategies and programs for customer support and satisfaction.
• Loads company’s software products customer site.
• Operates and observes software system functions
• Responds to client inquiries concerning product operation and diagnoses system problems.
• Instructs users on use of software products, and manuals.
• Recommends or performs minor remedial actions at customer side to correct problems
• Coordinates activities with help desk, network services, or other information systems groups.
• Provides updates, status, and completion information to manager, problem request tracking system, and/or users
• Replaces defective or inadequate software.
• Refers major hardware/software problems to service personnel/development department for correction.
• Responsible for customer’s smooth operation on company products. Reports any and all problems which might affect total customer operation performance to customer’s management and to his manager.
• Aids customer in implementation issues and final results verification through continuously revising and adjusting customer business processes, data inputs, management reporting requirements, and system usage.
• Acts as a liaison between technical department at Microtech and customers using the software in regards to system effectiveness, modification requests, performance issues, new applications.
- business analysis, process analysis, performance improving, Operations researchs
- Implementing mySAPERP Systems specially Finance and conrolling modules
oracle developer, systems operator
B.Sc. Computers and Information, Operations Research and Decision Support System (OR/ DSS), Cairo University. Grade: Good with degree (72.25%). Pre-Master year on Operations research and decision support, with Degree: Good
my major to graduate a programmer or analyst for building math., statistical , simulation models i studied computer science courses as a basics for after that specialized on Operations Research and decision making