Total Years of Experience: 33 Years, 8 Months
June 2021
To July 2022
Senior Project Manager
at Evolutionary Systems Ltd.,(Evosys – Mastek)
Location :
Saudi Arabia - Riyadh
• Managing and planning resources, Handle staff selection process.
• Project cost Control. Risk Management, Change Management.
• KPIs, deliver implementation as per milestones.
• Submit reports to Steering committees.
• Managing the company’s projects Like (Al-Hokair, ITS, Al-Dabbagh, Saudi Chemical, Americana Egypt “assessment”).
• Project cost Control. Risk Management, Change Management.
• KPIs, deliver implementation as per milestones.
• Submit reports to Steering committees.
• Managing the company’s projects Like (Al-Hokair, ITS, Al-Dabbagh, Saudi Chemical, Americana Egypt “assessment”).
July 2018
To April 2021
Group ERP Manager
at Al-Othman Group
Location :
Saudi Arabia - Khobar
• Selecting the suitable ERP solution to be implemented across the group.
• Select and Negotiate with the ERP vendors and ERP Partner to get the best deal.
• Managing the ERP implementation.
• Select and Hire the Group ERP consultants (15 consultants).
• Leading the digital transformation and implementation across the group.
• Successfully Implementing Oracle Fusion across all Group`s Companies (30+ KSA & GCC) and more than 5000 users. (Like Nada Dairy, Holding, IMCO, OTTOMAN Hotel, Nada Compound, Quantum, Hotel, Etc.).
• Successfully Implementing Oracle Fusion in the areas (HCM, Financials, Procurement, Sales, Inventory, CPQ, Production, QC, Planning, EPM, EAM, Integration with Legacy Systems.
• Leading Change Management process at the Group.
• Control project plan and deliverables.
• Follow up on tasks delivery with the assigned team.
• Managing and control the day-to-day operation and controlling the cost.
• Preparing and controlling Budgeting for ERP department.
• Invoicing to multiple companies in group for various services offered by ERP department.
• Select and Negotiate with the ERP vendors and ERP Partner to get the best deal.
• Managing the ERP implementation.
• Select and Hire the Group ERP consultants (15 consultants).
• Leading the digital transformation and implementation across the group.
• Successfully Implementing Oracle Fusion across all Group`s Companies (30+ KSA & GCC) and more than 5000 users. (Like Nada Dairy, Holding, IMCO, OTTOMAN Hotel, Nada Compound, Quantum, Hotel, Etc.).
• Successfully Implementing Oracle Fusion in the areas (HCM, Financials, Procurement, Sales, Inventory, CPQ, Production, QC, Planning, EPM, EAM, Integration with Legacy Systems.
• Leading Change Management process at the Group.
• Control project plan and deliverables.
• Follow up on tasks delivery with the assigned team.
• Managing and control the day-to-day operation and controlling the cost.
• Preparing and controlling Budgeting for ERP department.
• Invoicing to multiple companies in group for various services offered by ERP department.
October 2017
To June 2018
Operation Manager
at Farsi Jewelry
Location :
Saudi Arabia - Jeddah
• Strategic Planning for the company.
• Generate the monthly Budget and monthly reports to top management.
• Enhance business process workflow among departments and Branches.
• Design and monitor the document workflow process in the department.
• Enhancing the business process workflow.
• Speed up the design making process.
• Monitor & evaluate team performance.
• Handles Day to day operation effectively.
• Acting as an IT & Project Manager.
• Generate the monthly Budget and monthly reports to top management.
• Enhance business process workflow among departments and Branches.
• Design and monitor the document workflow process in the department.
• Enhancing the business process workflow.
• Speed up the design making process.
• Monitor & evaluate team performance.
• Handles Day to day operation effectively.
• Acting as an IT & Project Manager.
October 2016
To September 2017
IT & ERP Application Manager
at Dallah AlBaraka Group
Location :
Saudi Arabia - Jeddah
• Talking the move from EBS to fusion, planning the movement, selection of the partner.
• Simultaneously managing multiple project streams in multiple project groups of Oracle Finance & SCM, Oracle HCM, Oracle Hyperion.
• Liaising with Oracle for contract and License management.
• Preparing and controlling Budgeting for ISS department.
• Preparing and Invoicing to multiple companies in group for various services offered by ISS department.
• Acting as IT manager in the holding company.
• Change Management, Stakeholder engagement, Vendor management
• Business Process Optimization, Systems Integration.
• Budget management, Cost management, Risk management
• Handling the documentation process in the department
• Speed up the design making process.
• Generate monthly reports to top management.
• Simultaneously managing multiple project streams in multiple project groups of Oracle Finance & SCM, Oracle HCM, Oracle Hyperion.
• Liaising with Oracle for contract and License management.
• Preparing and controlling Budgeting for ISS department.
• Preparing and Invoicing to multiple companies in group for various services offered by ISS department.
• Acting as IT manager in the holding company.
• Change Management, Stakeholder engagement, Vendor management
• Business Process Optimization, Systems Integration.
• Budget management, Cost management, Risk management
• Handling the documentation process in the department
• Speed up the design making process.
• Generate monthly reports to top management.
August 2011
To September 2016
IT & ERP Director
at El-Khayyat Group, Jeddah - KSA
Location :
Saudi Arabia - Jeddah
• Responsible for implementation of Oracle EBS R12 & Fusion for areas like (Manufacturing, Maintenance, HCM, Financials, SCM, Business Intelligence) for 300 Oracle users and 16 multi-site companies.
• Manage third-party integrations to time attendance, smart gates, barcode scanners and electronic bank-to-bank (B2B) payment system.
• Transfer some Business Units in the Group from Oracle EBS R12 to Oracle Fusion.
• Involved in setting up/ management of the MIS team across project phases including post go-live support to group users. Interact with IT partners and suppliers pertaining to project requirements.
• Participate in planning, organizing, and implementing Oracle EBS R12 & Fusion for areas (Manufacturing, Maintenance, HCM, Financials, SCM, Business Intelligence) including third-party integrations to time attendance, smart gates, barcode scanners, and electronic bank-to-bank (B2B) payment system.
• Coordinate IT related activities pertaining to support/ maintenance of existing applications and development of new technical solutions.
• Prepare detailed work plans, schedules, project estimates, resource plans and status reports. Monitor/ troubleshoot performance and schedule issues.
• Render technical support to team members. Optimize resource utilization to maintain delivery SLA parameters.
• Conduct departmental meetings to evaluate strategic goals and initiatives aimed at skill enhancement of team members.
• Prepare/ implement annual business plans/ operating budget in the department for accomplishing financial targets.
• Negotiate service level agreements with service providers and monitor service delivery to fulfill agreed targets and standards.
• Define/ maintain disaster recovery plans. Coordinate activities related to preparing, implementing policies, procedures, and standards for information systems.
• Evaluate/ ensure accessibility of new technologies compatible to new hardware and software.
• Manage third-party integrations to time attendance, smart gates, barcode scanners and electronic bank-to-bank (B2B) payment system.
• Transfer some Business Units in the Group from Oracle EBS R12 to Oracle Fusion.
• Involved in setting up/ management of the MIS team across project phases including post go-live support to group users. Interact with IT partners and suppliers pertaining to project requirements.
• Participate in planning, organizing, and implementing Oracle EBS R12 & Fusion for areas (Manufacturing, Maintenance, HCM, Financials, SCM, Business Intelligence) including third-party integrations to time attendance, smart gates, barcode scanners, and electronic bank-to-bank (B2B) payment system.
• Coordinate IT related activities pertaining to support/ maintenance of existing applications and development of new technical solutions.
• Prepare detailed work plans, schedules, project estimates, resource plans and status reports. Monitor/ troubleshoot performance and schedule issues.
• Render technical support to team members. Optimize resource utilization to maintain delivery SLA parameters.
• Conduct departmental meetings to evaluate strategic goals and initiatives aimed at skill enhancement of team members.
• Prepare/ implement annual business plans/ operating budget in the department for accomplishing financial targets.
• Negotiate service level agreements with service providers and monitor service delivery to fulfill agreed targets and standards.
• Define/ maintain disaster recovery plans. Coordinate activities related to preparing, implementing policies, procedures, and standards for information systems.
• Evaluate/ ensure accessibility of new technologies compatible to new hardware and software.
June 2009
To April 2011
Jeddah Branch Manager & ERP Project Manager
at InnoKAT KSA
Location :
Saudi Arabia - Jeddah
• Responsible for team leading and supervision for delivering comprehensive IT solutions and enterprise services (Dynamics AX & GP) to public/ private, telecommunication and financial sectors across the Middle East region.
• Enhanced client satisfaction by effectively resolving client issues and rendering qualitative service delivery.
• Coordinated day to day administrative aspects of Jeddah Branch and ensured compliance to project delivery schedules/ other SLA parameters across assigned projects.
• Involved in evaluating, designing financials, set up/ coded distribution, defining business workflow, financial statements and reports.
• Prepared policies and procedures documentation, implemented budgets and controls in maintaining organizational bottom lines.
• Defined year end processes and prepared auditors’ requirements.
• Enhanced client satisfaction by effectively resolving client issues and rendering qualitative service delivery.
• Coordinated day to day administrative aspects of Jeddah Branch and ensured compliance to project delivery schedules/ other SLA parameters across assigned projects.
• Involved in evaluating, designing financials, set up/ coded distribution, defining business workflow, financial statements and reports.
• Prepared policies and procedures documentation, implemented budgets and controls in maintaining organizational bottom lines.
• Defined year end processes and prepared auditors’ requirements.
December 2007
To May 2009
Customers Support Manager
at Balsam for Management Information Technology Co., Jeddah, KSA.
Location :
Saudi Arabia - Jeddah
Accountabilities:
• Interacted with clients for collating/ evaluating requirements aimed at providing Hospitals Management System solutions to clients
• Built/ maintained productive business relationship with over 100+customers for analyzing feedback on market and product performance
• Followed up with various support teams in effectively resolving critical/ escalated issues aimed at enhancing client satisfaction by rendering qualitative service delivery
• Highlighted critical business issues with potential revenue impact to the senior management to ensure effective decision making
• Interacted with clients for collating/ evaluating requirements aimed at providing Hospitals Management System solutions to clients
• Built/ maintained productive business relationship with over 100+customers for analyzing feedback on market and product performance
• Followed up with various support teams in effectively resolving critical/ escalated issues aimed at enhancing client satisfaction by rendering qualitative service delivery
• Highlighted critical business issues with potential revenue impact to the senior management to ensure effective decision making
April 2003
To December 2007
Business Solutions Manager – Western Region
at Globe Soft (A Part of ZAKI FARSI Group) – Jeddah, Saudi Arabia.
Location :
Saudi Arabia - Jeddah
Accountabilities:
• Set up strategic partnership with international software suppliers including Great Plains GP, Fourth Shift, Microsoft, Red-hat, citrix, Symantec, Cisco Systems and IBM based on business requirements
• Collaborated with a team of implementers and programmers in implementing Great Plains software in KSA
• Involved in end to end management of assigned projects in compliance to project delivery schedules and other SLA parameters
• Coordinated activities encompassing education, software prototyping, trouble shooting, procedure handling and documentation
• Identified/ evaluated customization and interfacing areas prior to implementing software
• Managed presales activities, designed financials setup and coding, financial work flow, financial statements and reports
• Prepared policies & procedures documentation, budgeting & controlling, year-end processes and auditors’ requirements
• Set up strategic partnership with international software suppliers including Great Plains GP, Fourth Shift, Microsoft, Red-hat, citrix, Symantec, Cisco Systems and IBM based on business requirements
• Collaborated with a team of implementers and programmers in implementing Great Plains software in KSA
• Involved in end to end management of assigned projects in compliance to project delivery schedules and other SLA parameters
• Coordinated activities encompassing education, software prototyping, trouble shooting, procedure handling and documentation
• Identified/ evaluated customization and interfacing areas prior to implementing software
• Managed presales activities, designed financials setup and coding, financial work flow, financial statements and reports
• Prepared policies & procedures documentation, budgeting & controlling, year-end processes and auditors’ requirements
July 2001
To April 2003
Information Technology Manager
at Khayyat Red Bricks Mfg. Co. (KRBMC) - Jeddah, Saudi Arabia
Location :
Saudi Arabia - Jeddah
MIS Manager
KRBMC ventured into ERP implementation and selected Industrial and Financial Systems (IFS) as their ERP solution. I worked as MIS Manager and I was also responsible in making feasibilities with my General Manager and preparing reports on new business prospects that KRBMC planned to venture in the future.
As a department manager, I was responsible for all the departmental objectives and runnunig IFS implementation project at KRBMC in the areas of Financials and Supply Chain, covering project management and analysis, documentation, imparting education & training, software prototyping, trouble shooting, requirements identification, analysis, procedure handling and implementation. In additional to staff management, users support. I was responsible of runing the Financials part of the application including budget, costing, inventory accounting, Financials setup and year end proccesses. In additional to financial stataments & Auditors`s requirments.
My responsibilities also included coordination with software and solution suppliers to persue and implement enhancements to areas of automation within KRBMC.
KRBMC ventured into ERP implementation and selected Industrial and Financial Systems (IFS) as their ERP solution. I worked as MIS Manager and I was also responsible in making feasibilities with my General Manager and preparing reports on new business prospects that KRBMC planned to venture in the future.
As a department manager, I was responsible for all the departmental objectives and runnunig IFS implementation project at KRBMC in the areas of Financials and Supply Chain, covering project management and analysis, documentation, imparting education & training, software prototyping, trouble shooting, requirements identification, analysis, procedure handling and implementation. In additional to staff management, users support. I was responsible of runing the Financials part of the application including budget, costing, inventory accounting, Financials setup and year end proccesses. In additional to financial stataments & Auditors`s requirments.
My responsibilities also included coordination with software and solution suppliers to persue and implement enhancements to areas of automation within KRBMC.
February 2000
To May 2001
Manager - ERP Implementations
at Integrated Systems Group (ISG) – Cairo, Egypt
Location :
Egypt
Integrated Systems Group (ISG), a subsidiary of ISIS, a leading software house in Egypt, providing software solutions to clients. ISG was the local partner in Egypt for different international software suppliers including Baan, Clientele and Fourth Shift.
Responsible for implementation support of Foruth Shift and Baan software in Egypt. Leading a team of implementers and programmers I was responsible for managing projects, conducting education, software prototyping, trouble shooting, procedure handling and documentation, identifying and analysing customization and interfacing areas, designing and getting them developed & finally implementation of the software.
As part of new business development, my responsibilities also included preparing proposals for prospective clients, coordination with agencies including PSPD, USAID, EXPOLINK, INFOCUS and GMT for exploring future business prospects.
Responsible for implementation support of Foruth Shift and Baan software in Egypt. Leading a team of implementers and programmers I was responsible for managing projects, conducting education, software prototyping, trouble shooting, procedure handling and documentation, identifying and analysing customization and interfacing areas, designing and getting them developed & finally implementation of the software.
As part of new business development, my responsibilities also included preparing proposals for prospective clients, coordination with agencies including PSPD, USAID, EXPOLINK, INFOCUS and GMT for exploring future business prospects.
February 1999
To February 2000
ERP Implementations Manager
at Fourth Shift Middle East & North Africa (MENA) – Cairo, Egypt.
Location :
Egypt - Cairo
As part of the MENA partners for Fourth Shift, we were responsible for selling and supporting Fourth Shift solution in the MENA region. An a Senior Conslutant, I was responsible for pre and post-sales support for the software.
As part of pre-sales support, I was responsible for solution designing, demo presentations, proposal preparation and submission to prespective customers. As part of post-sales support, I was responsible for managing projects, consulting, training, prototyping, implementation and post-implementation audit. Worked with customers in Egypt, Saudi Arabia and Cyprus.
As part of pre-sales support, I was responsible for solution designing, demo presentations, proposal preparation and submission to prespective customers. As part of post-sales support, I was responsible for managing projects, consulting, training, prototyping, implementation and post-implementation audit. Worked with customers in Egypt, Saudi Arabia and Cyprus.
January 1991
To February 1999
ERP Application Consultant and Pre-Sales Consultant
at Integrated Systems Group (ISG) – Cairo, Egypt.
Location :
Egypt
Integrated Systems Group (ISG), a leading software house in Egypt, providing software solutions to clients. At this time, ISG was the local partner for NCR and Fourth Shift. Joined the company as Software Specialist and rose to the position of Pre-Sales Consultant.
Initially worked as a core-technical support engineer doing analysis, designing and development under Unix, Xenix, DOS, Novel and Windows platform environments in Informix and Sybase databases using varioius development tools including 4GL, Informix SQL, Power Builder and Oracle. Involved in development of various application modules including Human Resource Management, Fixed Assets Tracking, L/C Tracking and Cash Flow Management.
As member of the Fourth Shift ERP system implementation, I performed different activities including customer support, consulting / problem solving, managing implementation team resources, performing customization and enhancements on the software, documentation and attending customer calls.
Initially worked as a core-technical support engineer doing analysis, designing and development under Unix, Xenix, DOS, Novel and Windows platform environments in Informix and Sybase databases using varioius development tools including 4GL, Informix SQL, Power Builder and Oracle. Involved in development of various application modules including Human Resource Management, Fixed Assets Tracking, L/C Tracking and Cash Flow Management.
As member of the Fourth Shift ERP system implementation, I performed different activities including customer support, consulting / problem solving, managing implementation team resources, performing customization and enhancements on the software, documentation and attending customer calls.
July 1990
To December 1990
Accountant
at El-Khomey Exchange Company – Cairo, Egypt.
Location :
Egypt
Worked with a financial institution as an Accountant where my responsibilities included document processing, transaction verificaiton, processing and posting, prepartion of financial analysis and reports for management decision making.
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