Public Relations Officer
Tobas Real Estate
Total years of experience :12 years, 11 Months
• Submit, follow-up and collect all new employment and business visas to ensure that the visas are processed on a timely manner to support the business.
• Collect and provide periodical updates from the government authorities on all Labour and immigration rules to keep the HR department abreast of the changes in the rules and procedures.
• Renew, update and maintain all employees, labour cards, and labour contracts in a timely manner to ensure that company’s records are up-to-date in the Labour and Immigration Departments.
• Provide service, support and assistance to new and existing employees on their requirements such as driving license, car registrations, accommodation and legal requirements to ensure that PR services are provided as required
• Deal with general enquires regarding PRO functions promptly and efficiently to enhance the level of department service
• Obtain visas from other Embassies in UAE for staff members for their business travel
• Arrange processing attestation of employee qualifications as required
• Effectively manage large amounts of incoming calls
• Identify and assess customers’ needs to achieve satisfaction
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies