Project Manager
University of Auckland
Total years of experience :11 years, 8 Months
Key Responsibilities:
Project Planning and Execution: Successfully initiated, planned, executed, monitored, and closed a variety of projects, ensuring they were completed on time, within scope, and within budget.
Team Leadership: Led cross-functional teams, providing clear direction, motivation, and guidance to achieve project objectives. Fostered a collaborative and positive team culture.
Risk Management: Identified potential project risks, developed mitigation strategies, and ensured proactive risk management throughout the project lifecycle.
Resource Management: Efficiently allocated and managed project resources, including personnel, budgets, and materials, to maximize efficiency and productivity.
Stakeholder Communication: Maintained open and transparent communication with stakeholders, keeping them informed of project progress, changes, and potential impacts.
Quality Assurance: Implemented quality control measures to ensure that project deliverables met or exceeded established standards and client expectations.
Scope Management: Carefully defined project scope, tracked changes, and managed scope creep to prevent project deviations.
Cost Control: Managed project budgets, tracked expenses, and optimized resource utilization to control costs effectively.
Vendor and Supplier Relations: Collaborated with external vendors and suppliers, negotiating contracts, and monitoring their performance to meet project requirements.
Documentation and Reporting: Maintained accurate project documentation, including project plans, schedules, status reports, and lessons learned.
• Supervise different tasks of the project
• Responsible for the flow of communication of the project
• Identify limitations and boundaries within the project and provide swift solutions
• Supervise, manage and facilitate the progress of the project
• Make provisions for the project documentation
• Ensure procedures, rules and regulations are met as per governing laws
• Work in tandem with the project owner, set specifications and give recommendations regarding the project goal
• Logistic coordination with all vendors to ensure effective and timely deliveries
• Interview and recruit a proficient team to achieve the goal of the project
• Mentor and develop team members to ensure effective inputs towards the project
Ensuring that key stakeholders using IT systems and services have optimum operating systems and applications. This includes delivering IT environments and digital workspaces, as well as ensuring the availability of infrastructure, software and resources to support the work of the university.
• Application and software packaging (MacOS & Windows)
• Weekly MacOS updates and patching
• Requirement gathering and Building Task Sequences
• Requirement gathering to build and support operating systems
• Consultation to Faculties, Service Divisions and the wider university to advise and formulate systems, hardware and applications within the university workspace
• High quality customer support and ensuring all changes are communicated to key stakeholders
• Responding to service outages to ensure minimal disruption
• Documentation of service upgrades including the Jamf Pro server upgrade
- Lifecycle support for Desktop hardware components
- Vendor liaison with major suppliers/partners around the desktop & mobile environments, to plan changes and escalate issues.
- Maintain and develop knowledge around current and planned developments within the desktops and mobile environments.
- Contribute to the Desktop on-call support roster.
Manage and respond to incidents and requests, including prompt and comprehensive updates.
- Facilitate educational opportunities for users of supported services so that the users are kept up to date with options and changes.
- Maintain process, service and user oriented documentation
- VIP service focus
- Vendor liaison with major suppliers/partners, to plan changes and escalate issues.
- Management of the data maintained within those systems, including user accounts, groups and financial information
- Responsible for administrative duties within the IT procurement and inventory management function.
- Maintaining records and databases containing information regarding licenses, warranties, and service agreements for the organization's hardware and software.
- Minimizes organizational cost through product standardization and tracking.
- Tracks quality throughout the product lifetime
September 2012 - February 2013 Property Transfer Executive (Promotion) - Emaar Properties
• Handle all property transfer transactions including transfers, mortgages, and No Objection Certificate requests.
• Handle land registrations as well as pre-registration of Emaar Properties.
• Assist Home-owners with freehold visa queries
• Constant follow ups on any pending issues with the Dubai Land Department
• Prepare Arabic letters addressed to the Dubai Land Department
• Deliver Title Deeds to the homeowner
• Complete assigned tasks within given deadlines
July 2012 - September 2012 Property Transfer Administrator - Emaar Properties
• Preparing ‘No Objection Certificate’ letters for property transfer addressed to the Dubai Land Department.
• Discharging Mortgages on properties
• Preparing land registration files for homeowners to acquire Title Deeds
• Manage Title Deeds upon requests of home owners
• Liaising with the Dubai Land Department regarding Land registration
• Ensuring all documentations regarding pre/post sale are archived and kept in order.
• Preparing mortgage documents between banks and home owners
• Handle all visa applications and cancellations
• Shadowing the Marketing Manager on various tasks.
• Participating and aiding the Marketing Manager during major events.
• Played a hand in organising and running the ‘40th Spirit of the Union’ event held on the National Day at ‘The Cultural & Scientific Association’ For a full week.
