Senior sales and acting as assistant store manager
Al-Futtaim
Total years of experience :22 years, 9 Months
store management and my responsibility is to upgrade store image and to issue sales reports and to maintain high quality of customer service and reporting customers complains
Acting as Assistant Store Manager, June 2012 - Present
That opportunity gives me a closer look about store management and my responsibility is to upgrade store image and to issue sales reports and to maintain high quality of customer service and reporting customers complains
Specialist, January 2010 - June 2012
Visual Merchandiser in store, responsible for the coordination in store.
Supervising and assigning duties to employees, as well as training them.
Senior Sales, July 2009 - December 2009
Interacting with customers and monitoring monthly target to be achieved.
Providing best customer servicing and monitoring monthly target to be achieved.
Also this position enhanced my experience in how to manage employees and to handle customer complaints
• Swiss Lab. (chocolate & dry sweets factory), December 2007 - September 2008
Assistant Manager
Just opportunity allowed me to deal in the market, as I was responsible for purchasing raw
Materials and monitoring the cycle of production, till delivering the products to its buyers.
• Morgan De Toi, November 2006 - November 2007
Senior Sales & Sales Specialist: My responsibility as a senior sales was to obey the company's rules and policy,
Which showed me as a seller, that the product line is most important step to service
Customers. As a Sales Specialist, I was in charge of the staff training and scheduling
them and also preparing them to become better sellers.
• Mooga Mobile Shop, June 2004 - February 2006
Manger
At this period, I was managing my own business in mobiles and its accessories. This was my starting point in customer service and how to achieve their satisfaction.
• Swiss Lab. (chocolate & dry sweets factory), June 2000 - April 2004
Assistant Manager
• Faculty of Commerce - Banha University (English Section) September 2000 - May 2004
• Faculty of Law - Ain Shams University (Arabic Section) Third year, September 2004 - Present
• Saint Fatima School