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mohamed youssef, Technical Support Engineer

mohamed youssef

Technical Support Engineer·Egyptian Armed Forces (Information System department)

Egypt

Bachelor's degree, Computer Engineering and Automatic Control

Work experience

Total years of experience: 1 years, 2 months

Technical Support Engineer

October 2011 - November 2012

Egyptian Armed Forces (Information System department)

Cairo, Egypt

October 2011 - November 2012

Accomplishments
● Monitoring and troubleshooting network problems.
● Managing and configuring VLANS for HP-procurve switches.
● AVAYA IP phone 1603SW-I BLK1 basic configurations.
● Managing windows server 2008 Active Directory.
● Creating AD users mailboxes on MS Exchange server.

Company industry:
IT Services
Job role:
Information Technology

Education

Faculty of engineering , Tanta university

March 2011

March 2011

Bachelor's degree, Computer Engineering and Automatic Control

Egypt

Skills

Juniper

Expert

Blogging

Expert

Network Engineering

Expert

CCNA

Expert

CCNP

Expert

ccnp

Expert

mcts

Intermediate

ccna

Expert

mcsa

Intermediate

mcp

Intermediate

icdl

Expert

JNCIA

Expert

Juniper

Expert

Blogging

Expert

Network Engineering

Expert

CCNA

Expert

CCNP

Expert

Languages

Arabic

Expert

English

Expert

French

Beginner

Training and Certifications

Training
Cisco Technical Training
New Horizon
Sep 2010