Sr.System Administrator
Fawry
مجموع سنوات الخبرة :15 years, 6 أشهر
1. Server's Hardware installation, Maintaining and management IBM
System x 3650 series (M2, M3, M4)
2. Create and maintain data center documentation; including Cage
elevations, rack elevations, physical inventory & cable plants
3. Install (and remove) racks, shelving, power strips, rails, cable
management within data center and labs
4. Maintain, analyze, troubleshoot, build and repair server-level
systems, hardware and other peripherals.
5. Monitor, maintain and update patches as scheduled using WSUS.
6. Administer system for advanced account maintenance, file
systems creation, and patch management.
7. Perform Windows Server & Linux installation and configuration and
troubleshoot server OS.
8. Check and apply the hardening of all Environments to meet all PCI
certificate requirements.
9. Ensure security of the data center through proactive monitoring,
maintenance and upgrades of security patches, anti-virus
software, etc.
10. Works in conjunction with remote Operations teams to provide
detection and recovery of system outages, problems, and faults.
11. VMware Infrastructure 5.x/vSphere Installation & Configuration.
12. Installation, Configuration and maintenance of Hosted VMware
products.
13. Creation, Management and Configuration of Virtual Machines,
Clone and Templates.
14. Server Consolidation with VMware Converter (P2V and V2V
Conversions).
15. Snapshot manager and restoring a snapshot.
Jan 2014-Till Now Link Datacenter
Operation Engineer
• Server's installation and management "HP Servers".
• Install, configure, and administer various systems
• use strong troubleshooting skills in isolating and solving problems
• Monitoring and troubleshooting services running on both Linux and Microsoft platforms: (DNS - Web servers - Mail servers - Database)
• monitor and ensure optimal performance of data center facility
• Working with visualization: Hyper-V and vSphere
• Handling the various tasks related to the IT Activities.
• Support end users and departments for all hardware and software problems, including, computer software and hardware, networking, printing, emails, office applications and business applications.
• Follow up and coordinate the purchase of new hardware according to company business processes.
• Follow up and manage the maintenance of the hardware (computers, laptops, printers, monitors, etc ) whether internally or through external providers.
• Responsible to manage and maintain suitable stock of spare parts to avoid delays in supporting the users including stock of ink cartridges for printers.
• Provide first line support for the network, both LAN and WAN, and work in conjunction with the network and system administrators to resolve any problems.
• Manage the day-to-day operation of the IT department in whole branches.
• Installing and configuring computer hardware operating systems and applications.
• Talking staff/clients through a series of actions either face to face or over the telephone to help set up systems or resolve issues.
• Providing support, including procedural documentation and relevant reports.
• Following diagrams and written instructions to repair a fault or set up a system.
• Supporting the roll-out of new applications.
• Setting up new users' accounts and profiles and dealing with password issues.
• Responding within agreed time limits to call-outs.
• Working continuously on a task until completion (or referral to third parties, if appropriate)
• Prioritizing and managing many open cases at one time.
• Rapidly establishing a good working relationship with users and other professionals.
• Testing and evaluating new technology.
• Responsible for a system while tracking the actions of the devices in the company.
• Remote server administration with VNC, Team Viewer, Remote Desktop.
DEC 2010 -Jan 2012 LINKDOTNET
Installation Representative
* Install (Modem/access Points) To Activate the DSL Service.
* Support and provide superior service via phones, e-mails and faxes as a receiver and caller.
* Display Time flexibility towards shifts as per work floor requirements
* Handle Outside Company Visits For existing Subscribers to
Solve their DSL Problems.
* Handle GOV Visits Traveling to Support outside Cairo new installations or solve DSL problems for existing customers.
Nov 2008-Jun 2010 Link Stream Egypt
Technical Support
* Responsible for configuring ADSL Modems.
* Installing, Configuring, and Administering Windows 7
* Diagnose and resolve technical hardware and software issues.
* Administer help desk software.
* Stay current with system information, changes and updates.
Jun2008-Nov2008 Ultra for Computer Services
Technical Support
* Maintaining the computer hardware and software problems.
* Construct troubleshooting the networks problems.
* Domain Controller, DNS, DHCP, FTP, TFTP, Print, Terminal, Remote Access Server, VPN, Additional DC.
Data base (pharmaceutical company)
Description: The purpose of this Project was to design data base For the Company using Microsoft SQL Server2005 and Making Forms using Microsoft visual Studio 2008 (C#)
* B.S. in Physics & Computer Science. 2004-2008 * Grade: Good (74.22%) * Graduation project: Database (pharmaceutical company) * Grade: Excellent