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أحمد شيبه, call center

أحمد شيبه

call center·Vodafone - Egypt

Egypt

High school or equivalent, صيدله

Work experience

Total years of experience: 6 years, 6 months

call center

January 2024 - Present

Vodafone - Egypt

Alexandria, Egypt

January 2024 - Present

كوب سنتر شركه فودافون

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

data entry

December 2023 - Present

medx pharma

Alexandria, Egypt

December 2023 - Present

data entry ant medx pharma

Company industry:
Pharmaceutical Manufacturing
Job role:
Management

Call Center Representative

January 2022 - January 2024

El Okbi Pharmacy

Alexandria, Egypt

January 2022 - January 2024

• Coordinated prescriptions and customer support via phone
• Resolved customer inquiries with efficiency and care

Company industry:
Pharmacies

Branch Manager

January 2020 - January 2022

Oxylillo Pharmacies

Alexandria, Egypt

January 2020 - January 2022

• Managed daily operations across 4 pharmacy branches
• Supervised pharmacy staff and ensured high service standards
• Oversaw inventory control and regulatory compliance

Company industry:
Pharmacies

Pharmaceutical Intern

January 2020 - January 2022

Eva Pharma

Damanhur, Egypt

January 2020 - January 2022

• Observed pharmaceutical manufacturing and quality control practices

Company industry:
Pharmaceutical Manufacturing

Clinical Pharmacy Intern

January 2019 - January 2019

Mostafa Kamel Military Hospital

Alexandria, Egypt

January 2019 - January 2019

• Gained experience in hospital pharmacy and patient care

Company industry:
Other Healthcare Services

Health & Safety Intern

January 2019 - January 2019

Nestle Pure Life

Alexandria, Egypt

January 2019 - January 2019

• Trained in supply chain processes, health, and safety protocols

Company industry:
FMCG

Education

Pharos University

January 2025

January 2025

High school or equivalent, صيدله

Egypt

Skills

Sales
Expert
Sales
Expert
التسويق
Expert
التسويق
Expert
الادارة
Expert
الادارة
Expert
مبيعات
Expert
مبيعات
Expert
خدمة العملاء
Expert
خدمة العملاء
Expert
Marketing
Expert
Marketing
Expert
Management
Intermediate
Management
Intermediate
Customer Service
Expert
Customer Service
Expert
Sales
Expert
Sales
Expert
Restaurants Management
Expert
Restaurants Management
Expert
Hospitality
Expert
Hospitality
Expert
Data Entry
Expert
Data Entry
Expert
Call
Expert
Call
Expert
Call Center
Expert
Call Center
Expert

Languages

English

Intermediate

Hobbies and interests

PlayStation gaming
Playing football