Operation Support Coordinator
Seattle International Services
Total years of experience :2 years, 4 Months
Translated senior management directives into actionable front-line policies and implemented changes with staff.
Streamlined processes to improve and optimize office operations Using ERP System.
Coordinated hiring, recruitment and training strategies to build successful administrative team.
Established clear budgets and cost controls strategies to meet objectives.
Handled negotiations with outside vendors and service agencies to meet group needs.
Organized financial and operational data to help with yearly budgeting and planning.
Led and managed administrative staff to maintain smooth daily operations.
Lending Services
Verified documents and associated records to catch and resolve discrepancies.
Justify decisions (approvals/rejections) and report on them
Assess customer needs, explore all options and introduce different types of loans
Performed around 30 applications on day From Three Product (credit card, Auto loan & Personal Loan).
Call Customer to Varied information and update it's
Insert customer and account data by inputting text based and numerical information from source documents within time limits
Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
Review data for deficiencies or errors, correct any incompatibilities if possible and check output
Research and obtain further information for incomplete documents
Ensure proper use of office equipment and address any malfunctions
Performed around 100 application Form In day
First in my batch